Castle Group

Castle CRM Consulting Services is now offering a structured program to help companies deploy a variety of dashboards including:

• Executive Dashboards: to compare quantitative data to enterprise-wide objectives, for better accountability;

• CIO Dashboards: to monitor the availability of key systems throughout the organization, for better service;

• Finance Dashboards: to monitor financial data from operating units, providing greater transparency to executives and board members and timelier month- and quarter-end closes;

• Sales Dashboards: to monitor sales metrics across regions and operating units, allowing companies to improve forecasting and react to shortfalls earlier;

• Customer Support Dashboards: to highlight call center metrics, customer issues and customer satisfaction data for better customer service;

• Production Dashboards: to contrast real-time production figures with projections and averages, for better operational visibility and agility.