Description:
At GDM Consulting, we believe that Strategic Relationship Management (SRM) extends beyond the traditional sales organization and technologies such as CRM. We consult with clients to generate increased value out of all relationships— staff, management, suppliers, customers, partners, and vendors.
Key Benefits
Improve client and staff retention
Grow revenues
Focus on high value, high return activities
Eliminate unnecessary costs
Implement scalable practices
Capabilities
Strategic Planning and Alignment
Alignment is a key success factor in all relationships. GDM Consulting will work with our clients to ensure that their objectives are clearly defined and communicated. We will then work with our clients to facilitate alignment of internal and external relationships. We will define joint success factors and help all parties best contribute to mutually beneficial relations.
Identifying and Managing Critical Relationships
Via a logical and practical process, GDM Consulting will work with organizational leaders to prioritize those strategic relationships which are most critical to ongoing success. We will then identify the key stakeholders and together put in place appropriate SRM strategies. We will coach client personnel in addressing potential barriers such as ineffective communication, disparate values, differing cultures, and disguised interests.
Developing and Implementing SRM Standards
In an increasingly competitive market space, it becomes necessary to have consistency, standardization, and scalability in all major aspects of the business. GDM will work with client leadership to develop meaningful SRM standards and facilitate their subsequent implementation.
Key Benefits
Improve client and staff retention
Grow revenues
Focus on high value, high return activities
Eliminate unnecessary costs
Implement scalable practices
Capabilities
Strategic Planning and Alignment
Alignment is a key success factor in all relationships. GDM Consulting will work with our clients to ensure that their objectives are clearly defined and communicated. We will then work with our clients to facilitate alignment of internal and external relationships. We will define joint success factors and help all parties best contribute to mutually beneficial relations.
Identifying and Managing Critical Relationships
Via a logical and practical process, GDM Consulting will work with organizational leaders to prioritize those strategic relationships which are most critical to ongoing success. We will then identify the key stakeholders and together put in place appropriate SRM strategies. We will coach client personnel in addressing potential barriers such as ineffective communication, disparate values, differing cultures, and disguised interests.
Developing and Implementing SRM Standards
In an increasingly competitive market space, it becomes necessary to have consistency, standardization, and scalability in all major aspects of the business. GDM will work with client leadership to develop meaningful SRM standards and facilitate their subsequent implementation.