Kele Enhances Online Ordering Experience for customers
Memphis, TN, October 11, 2008 --(PR.com)-- Kele, Inc., the leading supplier of building automation and physical security products, announces three major enhancements designed to make it easier for customers to find the products they need.
First, due to unprecedented growth in business conducted through www.kele.com, Kele has doubled the bandwidth capacity for its website. As a result, third-party monitoring tests have confirmed the page load times have dropped 50%.
Second, an online chat feature has been added to the Kele.com site and will be implemented within the next few weeks at KeleSecurity.com. Dean Mueller, Vice President of Strategy & Market Development for Kele, said, “We wanted to make it easy for our customers by offering another way to get answers, and this allows us to quickly communicate with them. Whether it is a question about an order, assisting them in selecting the right product, or helping with tech support, the Kele team is here to help. Initial comments by our chat users have been very positive about this addition.”
Third, registered customers can now download a dynamically created pricebook with their specific pricing. Even with the depth and breadth of products offered, coupled with manufacturer price changes, this tool allows customers to have updated pricing at their fingertips and can be updated whenever they choose.
These changes represent Kele’s continuing commitment to provide industry-leading products along with the best customer and technical support in the industry. Says Mueller, “This is just the first of many added features for our online business and we look forward to implementing many of the ideas our customers have shared with us.”
For more information about Kele’s building automation products, visit www.Kele.com. For more information about Kele’s physical security products, visit www.KeleSecurity.com
Contact:
Mary Costello, Marketing Communications Specialist
Tel. (901) 380-4976
Kele, Inc.
3300 Brother Boulevard
Memphis, TN 38133
mary.costello@kele.com http://www.kele.com
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First, due to unprecedented growth in business conducted through www.kele.com, Kele has doubled the bandwidth capacity for its website. As a result, third-party monitoring tests have confirmed the page load times have dropped 50%.
Second, an online chat feature has been added to the Kele.com site and will be implemented within the next few weeks at KeleSecurity.com. Dean Mueller, Vice President of Strategy & Market Development for Kele, said, “We wanted to make it easy for our customers by offering another way to get answers, and this allows us to quickly communicate with them. Whether it is a question about an order, assisting them in selecting the right product, or helping with tech support, the Kele team is here to help. Initial comments by our chat users have been very positive about this addition.”
Third, registered customers can now download a dynamically created pricebook with their specific pricing. Even with the depth and breadth of products offered, coupled with manufacturer price changes, this tool allows customers to have updated pricing at their fingertips and can be updated whenever they choose.
These changes represent Kele’s continuing commitment to provide industry-leading products along with the best customer and technical support in the industry. Says Mueller, “This is just the first of many added features for our online business and we look forward to implementing many of the ideas our customers have shared with us.”
For more information about Kele’s building automation products, visit www.Kele.com. For more information about Kele’s physical security products, visit www.KeleSecurity.com
Contact:
Mary Costello, Marketing Communications Specialist
Tel. (901) 380-4976
Kele, Inc.
3300 Brother Boulevard
Memphis, TN 38133
mary.costello@kele.com http://www.kele.com
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Contact
Kele, Inc.
Mary Costello
901-382-4300
www.kele.com
Mary Costello
901-382-4300
www.kele.com
Contact
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