Hunt Memorial Hospital District Selects PMMC Estimator PRO to Provide Point-of-Service Patient Portion Due
Charlotte, NC, November 12, 2008 --(PR.com)-- Preferred Medical Marketing Corporation is pleased to announce that it has been selected by the Hunt Memorial Hospital District (HMHD) to implement PMMC Estimator PRO.
A champion to its motto, “Close to home. Far from ordinary.”, Hunt Memorial Hospital District has undergone major renovations for its two facilities, Hunt Regional Medical Center and Hunt Regional Community Hospital. HMHD has been fortunate to continue to grow and expand healthcare services to Hunt County area residents by providing dedicated, compassionate care. HMHD chose the services of PMMC to assist with achieving strategic growth by expanding its up-front, point-of-service customer care.
Healthcare billing and reimbursement often creates a struggle for both patients and the provider's registration and billing staff. Patients can be confused by complex billing of charges, co-payments, deductibles, and the insurance company's allowable and contractual adjustment. Registration staff struggle with knowing how much to collect up-front and all too often providers wait to collect the patient's deductible and co-payment until the insurance company pays the initial claim. Often, point-of-service agents and patients are left to guess what the upfront patient portion due might be.
PMMC Estimator PRO is a SQL-based software application that allows users to quickly identify an average expected charge (using historical claims data) and the average expected reimbursement (using the hospital / insurance reimbursement arrangements and the patient’s anticipated benefit coverage) to provide customers with a more accurate estimate of their portion due. Kelly Coleman, Vice President of PMMC’s consulting services said, “With real-time access to critical financial information, Estimator PRO provides a level of comfort to point-of-service agents affording them a new confidence in delivering financial care to their customers. Because Estimator PRO requires no additional hardware and is easily deployable throughout many points of service, the benefits of implementation are quickly realized in both customer satisfaction results and increased upfront collections.”
Relying on historical data and current reimbursement agreements takes the guesswork out of calculating patient portion due. Janece Everett of Hunt Memorial Hospital District said they chose PMMC Estimator PRO “because of the on-going challenge of accurately and consistently estimating patient portions due at point-of-service. Our goal is to keep the patient as informed as possible, eliminate any surprises with regards to out of pocket expenses, and improve up-front collections. We are always looking for ways to improve customer service and feel that the PMMC Estimator PRO product will achieve that goal as well as benefit the hospital.”
Chad Shields, Regional Vice President of Sales at PMMC remarked: “Our goal at PMMC is to provide our customers with revenue cycle solutions. Estimator PRO gives our customers the ability to tackle multiple problems at once: generating reliable estimates of patient portion due at point-of-service; increasing upfront cash collections, and getting a head start on the billing process. We are glad to work with Hunt Memorial Hospital District to implement a solution for this issue common to many hospitals.”
PMMC, based in Charlotte, N.C., is a Microsoft-certified software development and consulting company. Since 1986, its innovative software and consultants have assisted more than 400 hospitals and 20,000 physician clients improve their financial operations through enhanced contract management, payment verification, cost accounting, financial decision support and consulting services. For more information, contact Greg Kay, 704-543-8103 or visit http://www.pmmconline.com.
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A champion to its motto, “Close to home. Far from ordinary.”, Hunt Memorial Hospital District has undergone major renovations for its two facilities, Hunt Regional Medical Center and Hunt Regional Community Hospital. HMHD has been fortunate to continue to grow and expand healthcare services to Hunt County area residents by providing dedicated, compassionate care. HMHD chose the services of PMMC to assist with achieving strategic growth by expanding its up-front, point-of-service customer care.
Healthcare billing and reimbursement often creates a struggle for both patients and the provider's registration and billing staff. Patients can be confused by complex billing of charges, co-payments, deductibles, and the insurance company's allowable and contractual adjustment. Registration staff struggle with knowing how much to collect up-front and all too often providers wait to collect the patient's deductible and co-payment until the insurance company pays the initial claim. Often, point-of-service agents and patients are left to guess what the upfront patient portion due might be.
PMMC Estimator PRO is a SQL-based software application that allows users to quickly identify an average expected charge (using historical claims data) and the average expected reimbursement (using the hospital / insurance reimbursement arrangements and the patient’s anticipated benefit coverage) to provide customers with a more accurate estimate of their portion due. Kelly Coleman, Vice President of PMMC’s consulting services said, “With real-time access to critical financial information, Estimator PRO provides a level of comfort to point-of-service agents affording them a new confidence in delivering financial care to their customers. Because Estimator PRO requires no additional hardware and is easily deployable throughout many points of service, the benefits of implementation are quickly realized in both customer satisfaction results and increased upfront collections.”
Relying on historical data and current reimbursement agreements takes the guesswork out of calculating patient portion due. Janece Everett of Hunt Memorial Hospital District said they chose PMMC Estimator PRO “because of the on-going challenge of accurately and consistently estimating patient portions due at point-of-service. Our goal is to keep the patient as informed as possible, eliminate any surprises with regards to out of pocket expenses, and improve up-front collections. We are always looking for ways to improve customer service and feel that the PMMC Estimator PRO product will achieve that goal as well as benefit the hospital.”
Chad Shields, Regional Vice President of Sales at PMMC remarked: “Our goal at PMMC is to provide our customers with revenue cycle solutions. Estimator PRO gives our customers the ability to tackle multiple problems at once: generating reliable estimates of patient portion due at point-of-service; increasing upfront cash collections, and getting a head start on the billing process. We are glad to work with Hunt Memorial Hospital District to implement a solution for this issue common to many hospitals.”
PMMC, based in Charlotte, N.C., is a Microsoft-certified software development and consulting company. Since 1986, its innovative software and consultants have assisted more than 400 hospitals and 20,000 physician clients improve their financial operations through enhanced contract management, payment verification, cost accounting, financial decision support and consulting services. For more information, contact Greg Kay, 704-543-8103 or visit http://www.pmmconline.com.
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Preferred Medical Marketing Corporation
Greg Kay
704-543-8103
www.PMMConline.com
Greg Kay
704-543-8103
www.PMMConline.com
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