F9 Group, Inc. Expands Store Locator Service Nationwide and Add Integration with Live Operators

Irvine, CA, January 02, 2009 --(PR.com)-- F9 Group, Inc. is widely known for their phone based store locator service. Recently, F9 Group, Inc. has been integrating this award winning service with the fail over option to have calls go to a live customer service agent if the caller requests it. Calls will also go to a live customer service agent if the system feels the caller is having difficulties finding a store. The service expands beyond just the normal fail over system.

F9 Group, Inc. will also call your customers back and link them to your stores if a caller hangs up before finding a store. Automotive, Loan Modification, Mortgage, and Direct marketing companies are already using the technology, and this is expected to expand in the next year.

Vice President and Chief Developer Matt Grofsky said he has spent years perfecting the intelligent network to bring all this to life. He goes on to say, “It couldn’t have come at a better time. Companies now want more for their money. The economy is creating a strain on what companies are willing to pay for when it comes to marketing and acquiring new customers. Companies are trying to find ways to use their marketing budgets more effectively. We have several products that integrate these type of intelligent and automated systems so that companies can reduce their per acquisition costs. Many times these companies also increase acquisition.”

Development has concluded on this project and companies are currently lining up to demo the software. It was released in a limited beta test to three of F9 Group, Inc’s current subscribers, and expected in roll out is scheduled for Q1 of 2009.

About F9 Group, Inc.
Does your business have multiple locations? Do your customers need to be routed to the closest store? Nationwide Chains and Franchises have been using Call-Q to track their marketing, route customers to stores, and re-capture lost customers. F9 Group, Inc. is all about maximizing your marketing investment and optimizing the intake of new and existing customers to lift revenue. Contact Us and Ask about our Store Locator with Lost Lead Technology for a demonstration of how we have been able to lift revenue by as much as 20% for our clients.

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