Infor Showcases Solutions that Deliver Value and Competitive Advantage for Retailers at NRF 2009
Atlanta, GA, January 14, 2009 --(PR.com)-- At the 98th annual National Retail Federation Convention and Expo in New York, January 11 – 14, 2009, Infor will demonstrate at booth #2911 why 3,000 of the world’s leading retail companies, including 20 of the top 20[i] retailers, rely on Infor’s domain expertise in Customer Relationship Management (CRM), Human Capital Management (HCM), Product Lifecycle Management (PLM), and/or Supply Chain Management (SCM) to streamline operations, improve workforce retention and strengthen customer relationships.
During an increasingly challenging market environment, it is vital for retailers to ensure they are operating as efficiently as possible, while delivering the highest level of service and product quality consumers expect. Infor’s retail solutions are designed to seamlessly integrate with a retailer’s current applications, minimizing the impact of installation and upgrades and reducing the total cost of ownership. Retailers around the world turn to Infor to reduce labor costs, improve the visibility and efficiency of their supply networks, and drive sales across all channels—call center, in-store, Internet, kiosk, and IVR.
Attendees will experience hands-on demonstrations of solutions for retailers including the following Infor products.
Infor CRM Epiphany delivers a single view of each customer, enabling retailers to identify and target customers as individuals with unique needs, maximize the value of every customer interaction by ensuring consistent communication, and provide the most relevant offers to retain and increase wallet share
Infor HCM delivers real-time visibility into workforce performance, ensures employees are utilized to their fullest potential, drives employee productivity through self-service functionally, and reduces the administrative workload for managers.
Infor PLM helps retailers bring private label products to market quickly and effectively. From concept to the sales floor, improved collaboration shortens development time and reduces costs, while enhancing quality, ensuring compliance and increasing innovation
Infor SCM helps retailers manage complex supply chains through network design, warehouse management, transportation and inventory management, ensuring the right products are available to meet customer demand. As demonstrated at Infor’s booth, Infor SCM Network Design enables retailers to reduce their carbon footprint by factoring sustainability into the network modeling process.
“Especially in this economy, retailers want to get as much out of their current technology investments as possible. They are also looking for innovative solutions that will improve efficiencies, retain and attract customers, and drive profits,” said Andi Needham, senior director, industry solutions, Infor. “Infor helps make these retailers better by providing solutions that help them retain the top talent and develop the skills required to remain flexible to adapt to the up and down swings of the industry. Infor also allows our customers to introduce new functionality at their pace and solve their workforce management, merchandise flow and customer insight questions, helping them stay ahead of their competition.”
Attendees are invited to participate in the session How to Maximize Customer Spending and Profit: Learn from the Best (http://snipurl.com/9n364) led by Andi Needham and featuring one of the world’s largest specialty retailers Tuesday, January 13 at 10:30 AM in the Big Ideas Expo Hall 3D09.
To find out why more about Infor’s retail solutions, please visit: http://www.infor.com/industries/retail/.
About Infor
Infor acquires and develops functionally rich software backed by thousands of domain experts and then makes it better through continuous innovation, faster implementations, global enablement, and flexible buying options. In a few short years, Infor has become one of the largest providers of business software in the world. For additional information, visit www.infor.com
Media Contacts:
Cameron Smith Justin Siefert
Infor Wunderkind Public Relations
(678) 319-8280 (404) 601-3660 x113
cameron.smith@infor.com jsiefert@wunderkindpr.com
[i] STORES Magazine 2008 Nation’s Retail Power Players, July 2008
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During an increasingly challenging market environment, it is vital for retailers to ensure they are operating as efficiently as possible, while delivering the highest level of service and product quality consumers expect. Infor’s retail solutions are designed to seamlessly integrate with a retailer’s current applications, minimizing the impact of installation and upgrades and reducing the total cost of ownership. Retailers around the world turn to Infor to reduce labor costs, improve the visibility and efficiency of their supply networks, and drive sales across all channels—call center, in-store, Internet, kiosk, and IVR.
Attendees will experience hands-on demonstrations of solutions for retailers including the following Infor products.
Infor CRM Epiphany delivers a single view of each customer, enabling retailers to identify and target customers as individuals with unique needs, maximize the value of every customer interaction by ensuring consistent communication, and provide the most relevant offers to retain and increase wallet share
Infor HCM delivers real-time visibility into workforce performance, ensures employees are utilized to their fullest potential, drives employee productivity through self-service functionally, and reduces the administrative workload for managers.
Infor PLM helps retailers bring private label products to market quickly and effectively. From concept to the sales floor, improved collaboration shortens development time and reduces costs, while enhancing quality, ensuring compliance and increasing innovation
Infor SCM helps retailers manage complex supply chains through network design, warehouse management, transportation and inventory management, ensuring the right products are available to meet customer demand. As demonstrated at Infor’s booth, Infor SCM Network Design enables retailers to reduce their carbon footprint by factoring sustainability into the network modeling process.
“Especially in this economy, retailers want to get as much out of their current technology investments as possible. They are also looking for innovative solutions that will improve efficiencies, retain and attract customers, and drive profits,” said Andi Needham, senior director, industry solutions, Infor. “Infor helps make these retailers better by providing solutions that help them retain the top talent and develop the skills required to remain flexible to adapt to the up and down swings of the industry. Infor also allows our customers to introduce new functionality at their pace and solve their workforce management, merchandise flow and customer insight questions, helping them stay ahead of their competition.”
Attendees are invited to participate in the session How to Maximize Customer Spending and Profit: Learn from the Best (http://snipurl.com/9n364) led by Andi Needham and featuring one of the world’s largest specialty retailers Tuesday, January 13 at 10:30 AM in the Big Ideas Expo Hall 3D09.
To find out why more about Infor’s retail solutions, please visit: http://www.infor.com/industries/retail/.
About Infor
Infor acquires and develops functionally rich software backed by thousands of domain experts and then makes it better through continuous innovation, faster implementations, global enablement, and flexible buying options. In a few short years, Infor has become one of the largest providers of business software in the world. For additional information, visit www.infor.com
Media Contacts:
Cameron Smith Justin Siefert
Infor Wunderkind Public Relations
(678) 319-8280 (404) 601-3660 x113
cameron.smith@infor.com jsiefert@wunderkindpr.com
[i] STORES Magazine 2008 Nation’s Retail Power Players, July 2008
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404-601-3660 x 127
Sara Capers
404-601-3660 x 127
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