Glynn County Improves Citizen Service with Infor Public Sector
Software Reduces Costs, Carbon Footprint, Complexity of Government and Citizen Interaction, and Increases Departmental Efficiency for Georgia County.
Atlanta, GA, February 04, 2009 --(PR.com)-- Infor Public Sector today announced Glynn County, Ga., a coastal county with a population over 70,000, has gone live on DynamicPORTALTM for Hansen 8, its government-specific, Internet-based software for citizen interaction in planning, code enforcement and public works. DynamicPORTAL provides the citizens of Glynn County 24-hour access to government services and allows them to easily complete their business with the county. In addition to enhancing citizen service, the software improves productivity and efficiency as well as helps the county with its effort to increase eco-friendliness and fiscal responsibility.
Glynn County citizens, contractors, builders, and others can use DynamicPORTAL to access information from the planning department through its Web site. The software tracks the complex steps involved in the planning process of land and community development, such as rezoning, subdividing, variances, and special uses for commercial and/or residential development. DynamicPORTAL enables the public to check on the real-time status of each filing in a plan, if it is compliant or noncompliant, and verify the steps necessary to ensure the overall project meets all regulations.
To reduce its carbon footprint and boost field worker productivity, Glynn County purchased several laptop computers for use by code enforcement officers, building inspectors, and other public works staff when in the field. Using Infor Public Sector software, service requests and scheduled inspections are instantly transferred to the appropriate field staff’s laptop, reducing paper and the gas required for workers to drive back to the department to enter inspection results. The integration of DynamicPORTAL with Glynn County’s existing Hansen 8 software from Infor Public Sector improves operations for the county by increasing interdepartmental visibility and communication. When permits and plans are submitted for approval, the data is automatically shared in both the planning and permitting departments, reducing errors, increasing the speed with which plans can be approved, and simplifying the project authorization process for citizens and contractors.
“Many city, county and even state governments lag far behind the private sector in the use of enterprise software to create efficiencies, enhance productivity, reduce costs, and improve citizen relations,” said Bob Benstead, vice president, strategic planning, Infor Public Sector. “Counties like Glynn recognize that partnering with a software company with a proven history of developing innovative technology to improve business operations and decades of government-specific domain expertise, can improve their operational performance, the quality of life for their residents, and extend the value of their citizens’ tax dollars.”
About Glynn County
Glynn County, on the Atlantic coast, is one of Georgia's original eight counties. The County was created in 1777 from 423 square miles of land formerly held by Creek Indians. Its northern boundary is formed by the Altamaha River, with Wayne and Brantley counties to the west, Camden County to the south, and the Atlantic Ocean to the east. Glynn County offers a wide variety of recreational activities for residents and visitors alike, including 207 holes of golf and beautiful beaches on all four coastal islands. Located within Glynn County is Brunswick, home of the Port of Brunswick. Brunswick is the County's only municipality and serves as the County seat. Glynn County has a population of approximately 70,000. For more information, visit www.glynncounty.org.
About Infor Public Sector
Infor Public Sector delivers a comprehensive suite of integrated, government-specific solutions that drive civic planning and permitting, citizen relationships, asset and work management, utility billing, and regulatory compliance monitoring to increase operational efficiency, citizen satisfaction, government accountability, and process transparency. Infor Public Sector is transforming how governments provide services to citizens. For more information, visit www.infor.com/industries/publicsector/.
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For more information, please contact:
Dan Barnhardt Juli Rose
Wunderkind Public Relations Infor Public Sector
(404) 601-3660 x 122 (916) 921-0883 x 3511
dbarnhardt@wunderkindpr.com juli.rose@infor.com
Glynn County citizens, contractors, builders, and others can use DynamicPORTAL to access information from the planning department through its Web site. The software tracks the complex steps involved in the planning process of land and community development, such as rezoning, subdividing, variances, and special uses for commercial and/or residential development. DynamicPORTAL enables the public to check on the real-time status of each filing in a plan, if it is compliant or noncompliant, and verify the steps necessary to ensure the overall project meets all regulations.
To reduce its carbon footprint and boost field worker productivity, Glynn County purchased several laptop computers for use by code enforcement officers, building inspectors, and other public works staff when in the field. Using Infor Public Sector software, service requests and scheduled inspections are instantly transferred to the appropriate field staff’s laptop, reducing paper and the gas required for workers to drive back to the department to enter inspection results. The integration of DynamicPORTAL with Glynn County’s existing Hansen 8 software from Infor Public Sector improves operations for the county by increasing interdepartmental visibility and communication. When permits and plans are submitted for approval, the data is automatically shared in both the planning and permitting departments, reducing errors, increasing the speed with which plans can be approved, and simplifying the project authorization process for citizens and contractors.
“Many city, county and even state governments lag far behind the private sector in the use of enterprise software to create efficiencies, enhance productivity, reduce costs, and improve citizen relations,” said Bob Benstead, vice president, strategic planning, Infor Public Sector. “Counties like Glynn recognize that partnering with a software company with a proven history of developing innovative technology to improve business operations and decades of government-specific domain expertise, can improve their operational performance, the quality of life for their residents, and extend the value of their citizens’ tax dollars.”
About Glynn County
Glynn County, on the Atlantic coast, is one of Georgia's original eight counties. The County was created in 1777 from 423 square miles of land formerly held by Creek Indians. Its northern boundary is formed by the Altamaha River, with Wayne and Brantley counties to the west, Camden County to the south, and the Atlantic Ocean to the east. Glynn County offers a wide variety of recreational activities for residents and visitors alike, including 207 holes of golf and beautiful beaches on all four coastal islands. Located within Glynn County is Brunswick, home of the Port of Brunswick. Brunswick is the County's only municipality and serves as the County seat. Glynn County has a population of approximately 70,000. For more information, visit www.glynncounty.org.
About Infor Public Sector
Infor Public Sector delivers a comprehensive suite of integrated, government-specific solutions that drive civic planning and permitting, citizen relationships, asset and work management, utility billing, and regulatory compliance monitoring to increase operational efficiency, citizen satisfaction, government accountability, and process transparency. Infor Public Sector is transforming how governments provide services to citizens. For more information, visit www.infor.com/industries/publicsector/.
###
For more information, please contact:
Dan Barnhardt Juli Rose
Wunderkind Public Relations Infor Public Sector
(404) 601-3660 x 122 (916) 921-0883 x 3511
dbarnhardt@wunderkindpr.com juli.rose@infor.com
Contact
Wunderkind PR
Sara Capers
404-601-3660 x 127
Sara Capers
404-601-3660 x 127
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