Vets Now Awards CRM Development Account to eVolvme
Wokingham, United Kingdom, February 13, 2009 --(PR.com)-- Vets Now is an emergency veterinary care network with 33 clinics operating across the UK, supporting practices out-of-hours, for serious or critical care.
The organisation, based in Scotland, has enjoyed continued success since it was founded by Vet Richard Dixon back in 2001 and is now in a position where CRM support is needed to help develop the next phase of continued growth.
eVolvme, a division within the Volume Group’s overall capability to deliver co-ordinated marketing, technology platforms and strategic guidance, has now been awarded the account to work with the team in Dunfermline.
James Gardner, Divisional MD for eVolvme, talks about how he sees the relationship developing.
‘This is an exciting new client for us. They not only lead the way in emergency veterinary care but they also work with individual veterinary professionals, delivering best-in-class training, as well as running a charity arm for pet-owners operating a pet blood bank service.’
‘They’re a phenomenal organisation and we’re over the moon about working with them. They already have great ways of working and managing the flow of knowledge; however we hope to help them improve on that even further.’
Pamela Edmond, Group Account Director for Volume talks about the approach and why the team were selected from a final 4-way pitch.
‘Besides the fact that they’ve just been awarded a ‘First Class’ Star in the Best Companies Accreditation 2009, along with the personal greeting you receive from the No. 1 terrier as you arrive at their offices just outside Edinburgh, they ran one of the best procurement processes I’ve seen for a long time.’
‘The initial brief was well thought out, they included all the right stakeholders in the analysis of their needs and they were continually open and transparent with us as part of that process.’
‘We know we can build on their knowledge management foundation; we understand the complexities of their stakeholder group, or potential user adoption issues they may face; and we understand their ambitions. Nothing’s impossible for this client and they’re inspirational.’
Lisa Robb, Marketing Manager is excited and focused on what the future holds.
‘We’re looking forward to a period of continued expansion and support for our member practices. This work is aimed at improving the services we offer our subscribers, whilst building on new opportunities.’
‘Working with the Volume team will help us understand what is possible, because they’re just as passionate about what’s possible as we are about animals.’
eVolvme continues to build on its knowledge management services, innovation pipelines and interface technology to help organisations face new challenges.
###
About Volume Group Limited.
The third-fastest-growing agency and ninth in the B2B Marketing Magazine 2008 Agency Survey, Volume continues to break new ground. Also most recently being named 13th in the Top 100 Marketing Agencies outside London, by The Drum, Volume will see new areas of competency developing in 2009.
Volume Group Limited is a business model that unifies strategic experience with marketing technology, data intelligence and the provision of support resources, enabling clients to:
• Achieve more with less (budget and resources)
• Gain production and process efficiencies, delivering faster campaign time-to-market
• Gain better control of their brand across regions and functions
• Gain customer insight from a closed-loop methodology
• And achieve better overall ROI from marketing investment
Volume Group has been established to fulfil both strategic and operational roles. Strategically, Volume Group Limited will be an acquisition platform, where specialist marketing services providers will be sought to further broaden Volume’s capabilities.
Two acquisitions have been completed to date – GlobalDM Ltd (January 2007) and Vee Media Ltd (June 2008).
www.volume.co.uk
eVolvme – Inside every business is a better one.
eVolvme helps clients understand their processes, relationships and IP better, so that they can reach their full potential. Our bespoke solutions work on two levels; on the functional side, they provide an easy-to-use web-based system that support users; and strategically, they provide real-time data through planned performance indicators, dashboards and reporting.
www.eVolvme.co.uk
Vets Now
Founded by Vet Richard Dixon in 2001, Vets Now is a privately owned company based in Fife and is the UK's leading provider of Out Of Hours emergency veterinary care. They are open at nights, weekends and on all bank holidays, ensuring there is a vet available when needed.
The service currently supports over 33 clinics and subscribed member practices across the UK, relieving day time veterinary practitioners from the pressure of providing on call cover.
Vets Now are experts in their field employing only qualified veterinary surgeons and nurses working specifically within emergency and critical care (ECC). They have developed their own Vets Now Ambulance service which they are hoping to expand across their entire network of clinics.
Vets Now has recently been recognised with a ‘First Class Star’ and a prestigious Best Companies Accreditation award.
www.vets-now.com
The organisation, based in Scotland, has enjoyed continued success since it was founded by Vet Richard Dixon back in 2001 and is now in a position where CRM support is needed to help develop the next phase of continued growth.
eVolvme, a division within the Volume Group’s overall capability to deliver co-ordinated marketing, technology platforms and strategic guidance, has now been awarded the account to work with the team in Dunfermline.
James Gardner, Divisional MD for eVolvme, talks about how he sees the relationship developing.
‘This is an exciting new client for us. They not only lead the way in emergency veterinary care but they also work with individual veterinary professionals, delivering best-in-class training, as well as running a charity arm for pet-owners operating a pet blood bank service.’
‘They’re a phenomenal organisation and we’re over the moon about working with them. They already have great ways of working and managing the flow of knowledge; however we hope to help them improve on that even further.’
Pamela Edmond, Group Account Director for Volume talks about the approach and why the team were selected from a final 4-way pitch.
‘Besides the fact that they’ve just been awarded a ‘First Class’ Star in the Best Companies Accreditation 2009, along with the personal greeting you receive from the No. 1 terrier as you arrive at their offices just outside Edinburgh, they ran one of the best procurement processes I’ve seen for a long time.’
‘The initial brief was well thought out, they included all the right stakeholders in the analysis of their needs and they were continually open and transparent with us as part of that process.’
‘We know we can build on their knowledge management foundation; we understand the complexities of their stakeholder group, or potential user adoption issues they may face; and we understand their ambitions. Nothing’s impossible for this client and they’re inspirational.’
Lisa Robb, Marketing Manager is excited and focused on what the future holds.
‘We’re looking forward to a period of continued expansion and support for our member practices. This work is aimed at improving the services we offer our subscribers, whilst building on new opportunities.’
‘Working with the Volume team will help us understand what is possible, because they’re just as passionate about what’s possible as we are about animals.’
eVolvme continues to build on its knowledge management services, innovation pipelines and interface technology to help organisations face new challenges.
###
About Volume Group Limited.
The third-fastest-growing agency and ninth in the B2B Marketing Magazine 2008 Agency Survey, Volume continues to break new ground. Also most recently being named 13th in the Top 100 Marketing Agencies outside London, by The Drum, Volume will see new areas of competency developing in 2009.
Volume Group Limited is a business model that unifies strategic experience with marketing technology, data intelligence and the provision of support resources, enabling clients to:
• Achieve more with less (budget and resources)
• Gain production and process efficiencies, delivering faster campaign time-to-market
• Gain better control of their brand across regions and functions
• Gain customer insight from a closed-loop methodology
• And achieve better overall ROI from marketing investment
Volume Group has been established to fulfil both strategic and operational roles. Strategically, Volume Group Limited will be an acquisition platform, where specialist marketing services providers will be sought to further broaden Volume’s capabilities.
Two acquisitions have been completed to date – GlobalDM Ltd (January 2007) and Vee Media Ltd (June 2008).
www.volume.co.uk
eVolvme – Inside every business is a better one.
eVolvme helps clients understand their processes, relationships and IP better, so that they can reach their full potential. Our bespoke solutions work on two levels; on the functional side, they provide an easy-to-use web-based system that support users; and strategically, they provide real-time data through planned performance indicators, dashboards and reporting.
www.eVolvme.co.uk
Vets Now
Founded by Vet Richard Dixon in 2001, Vets Now is a privately owned company based in Fife and is the UK's leading provider of Out Of Hours emergency veterinary care. They are open at nights, weekends and on all bank holidays, ensuring there is a vet available when needed.
The service currently supports over 33 clinics and subscribed member practices across the UK, relieving day time veterinary practitioners from the pressure of providing on call cover.
Vets Now are experts in their field employing only qualified veterinary surgeons and nurses working specifically within emergency and critical care (ECC). They have developed their own Vets Now Ambulance service which they are hoping to expand across their entire network of clinics.
Vets Now has recently been recognised with a ‘First Class Star’ and a prestigious Best Companies Accreditation award.
www.vets-now.com
Contact
Volume Group Ltd
Katie Colbourne
01189 775 800
www.volume.co.uk
Katie Colbourne
01189 775 800
www.volume.co.uk
Contact
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