Think Up Consulting Gets IT Support Answer from PTG

Needs Assessment Determines Financial Return Model for IT Services.

Greenville, SC, March 05, 2009 --(PR.com)-- PTG, a Microsoft Certified Partner and VMware Enterprise Partner was recently tapped by Think Up Consulting to provide IT support services and solutions. Experiencing a rapid burst of company growth, Think Up Consulting turned to PTG to address their IT infrastructure and overall service challenge needs.

By first performing a needs assessment, PTG was able to determine where the greatest needs existed in order to formulate a structured support plan that included a financial return model for their IT services. Immediately, PTG developed a seamless connection through Think Up’s VPN server to SharePoint and Microsoft Exchange server to give Think Up’s employees reliable and efficient data sharing capabilities. PTG currently delivers proactive IT services, desktop support and IT purchasing duties for more than 25 in-house and remote home office employees. As a result, Think Up is able to focus on their business rather than spending time reacting to unwanted IT technical problems. The full story is available on the PTG website.

"We knew we needed better IT infrastructure support, but we were not exactly sure what we needed,” says Jamie Pagel, Chief of Ideation for Think Up Consulting. “PTG came in, assessed our situation and made recommendations that hit the mark perfectly. It’s obvious from working with them that they are very customer focused and experts at problem solving. Their service level is first rate with professional response to everything we need. With PTG, we feel like we have a real partnership.”

About PTG

PTG specializes in the delivery of IT services with a focus on Business Continuity, Virtualization and Storage solutions to support line of business and communication applications. Our implementation services are centered on IT best practices gleaned from years of working in the industry and from well-established vendor partnerships. We help our customers squeeze the most value out of one of their most expensive capital and operating expenses – the IT infrastructure. Our team of specialists are certified through Microsoft, VMware, Cisco, Neverfail and SonicWALL. For more information, visit palmettotg.com.

About Think Up Consulting

Think Up Consulting is a bold, dynamic company sought after for its creative and non-traditional solutions. The company helps clients achieve revolutionary results in training development, service programs, change-management initiatives, and large-scale conferences. Think Up partners closely with clients to help them do whatever they do…better. For more information, visit thinkupconsulting.com.

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PTG
William Russell
864-314-8813
www.palmettotg.com
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