The Search for Excellence in Europe Moves One Step Closer

London, United Kingdom, April 02, 2009 --(PR.com)-- Following a month of assessment, the 4 finalists for each of IQPCs Process Excellence Awards have been selected and released. Over 70 individual applicants submitted their leading improvement programmes and Process Excellence projects into the first judging round hoping that they had what it takes to stand-up against previous Process Excellence winners.

Megan James, Process Excellence Summit & Awards Director, IQPC said “Despite the impact of the economy this year on business activity, the judges were highly impressed with the quality and innovative nature of every application – it really was a tough call to select just 4 finalists in each category”

The selected 2009 Process Excellence Award finalists include:

Best Project Contributing to Innovation

Larsen & Toubro: Design and development of quarter draw out module (Motor Starter) for Motor Control Centre switchboard
Lloyd's Register: New Construction Orderbook Data Project
ScottishPower: Automate the Doorstep Sales Process
Sutherland Global Services: Reduction of Abandonment Rate

Best Process Improvement in Service & Transaction Project

Firstsource Solutions BFSI India: Reducing Repeat Calls
Lloyd's Register: Certificate Quality Improvement Project
UniCredit: Travel Expense Reimbursement
Wipro Technologies: DMAIC Project on Incident Ticket Reduction in SAP Enterprise Tower

Best Operational Excellence Project in Financial Services

Deutsche Bank: Push 500
HSBC India: Credit Approval Process Re-engineering
Masterlease: Quotation Cycle Time
Sutherland Global Services: Reduction of Error Rate in Loan Integrity Score

Under 90 Days

Bank of Ireland Life: Tremendous Two Hour Turnaround Time
Firstsource Solutions: Reduce Customer Complaints to less than 0.03%
Lloyds Register: SMART Bidding Project
Sutherland Global Services: Reduction of Handle Time Using Lean Six Sigma

Best Start Up Program

Birla AccuCast Ltd: Birla AccuCast Ltd Programme
Firstsource Solutions South America: Firstsource Solutions South America
Lloyd's Register: Business Assurance Programme
RS Components: Best Start-Up Programme

Best Improvement Program

Deutsche Bank: DB Programme
Larsen & Toubro: LASER
National Australia Group: Transforming our Business to be the Best Performing Bank
Oracle Financial Services Software Ltd: Process Improvement Programme

The final judging round will be conducted as part of the 10th Annual Process Excellence Summit, Novotel West, London on the 20th April. Winning candidates will then be selected via a rigorous face-to-face interview with the hand selected judging panel of Process Excellence experts. Awards will be presented the following evening at the industry awaited awards ceremony and gala dinner. For more information on both IQPC’s 10th Annual Process Excellence Summit & the Process Excellence Awards visit www.processexcellencelondon.co.uk or contact sally.rodwell@iqpc.co.uk

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About Six Sigma & Process Excellence IQ, a division of IQPC
Six Sigma and Process Excellence IQ facilitates access to a wealth of relevant content for Process Excellence, Lean, and Six Sigma practitioners. Through world leading event and the Six Sigma IQ online community, it provides professionals with the tools and resources to help them perform more effective and efficiently, while enhancing the quality operations within their organisation.

For more information contact sally.rodwell@iqpc.co.uk