Flat-Rate Support Firm Expands ITs Reach

National IT support firm opens a new office in Seattle.

Seattle, WA, April 03, 2009 --(PR.com)-- THUMBTECHS, a technical support services provider, will open its newest location this month in Metropolitan Seattle. THUMBTECHS’ mission is to provide information technology (IT) that works all the time, every time. “We have really grown in the Dallas/Fort Worth area and are very fortunate to have the success and opportunity to expand our assistance to a greater number of potential customers, and expose them to our unique brand of services,” said George C. Fassett, Jr. MBA, the founder, president and CEO of THUMBTECHS.

Founded in the Dallas/Fort Worth, Texas area, the company has received positive recognition for quick, customer‐friendly, professional technical support services, as well as their unique, flat‐rate billing model. THUMBTECHS can directly and securely link to any client’s server or computer as needed, meaning that a technician is able to access, and then quickly troubleshoot, many of the issues clients experience without the need of an on‐site service visit.

Success with another recent opening in Albuquerque, New Mexico has further built the company’s momentum, allowing THUMBTECHS to pull together an even smoother transition. In addition, they have the support of current customers, who are more than willing to endorse this breakthrough in IT service. Susan Dodson, Manager of a local orthodontics office raved, “Within weeks of THUMBTECHS taking over our computer management, our systems had been stabilized. Since that time we have not had any major problems and now we rarely experience a minor problem. Today we rely on THUMBTECHS for support as well as assistance in our technology decision‐making process.”

THUMBTECHS is geared for the small business with clients ranging in size from several desktop computers to several hundred. Their “PROTECT” flat‐rate billing plan makes them very affordable to a broad range of clients, including growing businesses that are trying to keep their budgets in‐line with their growth rate. Currently THUMBTECHS attributes much of its business to legal, medical, and compliance‐driven organizations. However, they also assist non‐profits, financial institutions, parts suppliers, pharmaceutical companies and many more.

About THUMBTECHS – THUMBTECHS is a computer and network management company. They are an outsource IT company that offers small and medium businesses in Fort Worth, Dallas, Albuquerque and now Seattle, WA consistent, reliable IT services, for one flat fee. THUMBTECHS is committed to developing long‐term relationships, adapting to clients’ evolving needs, and will act as a partner in working behind the scenes to ensure their business systems run smoothly day in and day out.

To find out more about THUMBTECHS and provided services, visit www.thumbtechs.com. Also search online for directions to the new office, located at 33530 1st Way S #102, Federal Way, WA 98003.

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Contact
Design Works Studio Inc
Shalanna Clark
817.276.2546
designworks.net
Design Works Studio, Inc. for THUMBTECHS
1250 E. Copeland Rd., Suite 195, Arlington, TX 76011
817.276.2546 ext. 104 | fax: 817.276.2536
www.THUMBTECHS.com
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