PTG Delivers 24/7 Proactive Server Care to Investment Firm
Continuous Remote Monitoring Ensures Complete Security.
Greenville, SC, April 23, 2009 --(PR.com)-- PTG, a Microsoft Certified Partner and VMware Enterprise Partner was recently selected to provide IT support expertise and remote monitoring services for an investment firm’s network server. PTG was chosen after demonstrating their proactive approach for addressing IT issues, server care management services and ability to relate directly to the investment firm’s small business IT needs.
Protecting and being able to access sensitive client financial data at any time is priority one at the investment firm. Through PTG’s remote server monitoring services, the investment firm is assured of optimal uptime and immediate access to company data at all times. PTG provides 24/7 monitoring which enables them to immediately identify any server issues that may arise and resolve them right away without having to involve resources at the investment firm. Any performance concerns that do occur are communicated by PTG to the investment firm to determine appropriate action. In rare cases, service tickets are easily generated that deploy PTG for onsite service calls.
“Although we understand the criticality of IT, we certainly do not have the technical training and backgrounds to manage and troubleshoot our IT infrastructure,” says a principal with the investment firm. “It made perfect sense for us to find a service provider that we felt comfortable with and who demonstrated the necessary capabilities for our situation. We got that with PTG who is very responsive to any needs or issues that arise and is highly customer focused.”
About PTG
PTG specializes in the delivery of IT services with a focus on Business Continuity, Virtualization and Storage solutions to support line of business and communication applications. Our implementation services are centered on IT best practices gleaned from years of working in the industry and from well-established vendor partnerships. We help our customers squeeze the most value out of one of their most expensive capital and operating expenses – the IT infrastructure. Our team of specialists are certified through Microsoft, VMware, Cisco, Neverfail and SonicWALL. For more information, visit palmettotg.com.
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Protecting and being able to access sensitive client financial data at any time is priority one at the investment firm. Through PTG’s remote server monitoring services, the investment firm is assured of optimal uptime and immediate access to company data at all times. PTG provides 24/7 monitoring which enables them to immediately identify any server issues that may arise and resolve them right away without having to involve resources at the investment firm. Any performance concerns that do occur are communicated by PTG to the investment firm to determine appropriate action. In rare cases, service tickets are easily generated that deploy PTG for onsite service calls.
“Although we understand the criticality of IT, we certainly do not have the technical training and backgrounds to manage and troubleshoot our IT infrastructure,” says a principal with the investment firm. “It made perfect sense for us to find a service provider that we felt comfortable with and who demonstrated the necessary capabilities for our situation. We got that with PTG who is very responsive to any needs or issues that arise and is highly customer focused.”
About PTG
PTG specializes in the delivery of IT services with a focus on Business Continuity, Virtualization and Storage solutions to support line of business and communication applications. Our implementation services are centered on IT best practices gleaned from years of working in the industry and from well-established vendor partnerships. We help our customers squeeze the most value out of one of their most expensive capital and operating expenses – the IT infrastructure. Our team of specialists are certified through Microsoft, VMware, Cisco, Neverfail and SonicWALL. For more information, visit palmettotg.com.
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Contact
PTG
William Russell
864-314-8813
www.palmettotg.com
William Russell
864-314-8813
www.palmettotg.com
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