Jotback.com Makes Small Business Surveys Simple

Auburn, AL, April 26, 2009 --(PR.com)-- Jotback.com went live this past December and over the last four months it has empowered small business owners and managers with the ability to instantly receive negative and positive feedback through simple surveys. Jotback is an online survey system developed to support all types of service managers. The concept of online surveys to track performance and customer satisfaction is not new, but is one that can be utilized much more effectively by small businesses. Jotback is different from other online survey companies in that they work 1-on-1 with service managers to setup not only a single survey but your entire product, patient, or customer satisfaction program. This relationship combined with Jotback’s technology also ensures that managers directly receive feedback - feedback that could be lost through conventional channels like comments to employees or paper surveys.

Surveys from Jotback allow you to act quickly upon complaints or constructive criticism while avoiding negative feedback in public review websites. In these tough economic times its worth a few dollars a month for listening to the voice of your customers - rather than losing them? People Are Talking...Are You Listening?

Jotback is located in Auburn, Alabama and was founded in 2008 by Anthony Mitchell and Garet Holloway with the mission to institutionalize online surveys and satisfaction programs in small businesses, with feedback resulting in process improvements, reduced costs, and improved customer experience.

Please visit jotback.com for more information.

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