ContactReporter™ Lets Road Warriors "Phone It in"
New Mobile Solution Generates Complete Call Reports in Under Four Minutes Leaving Field Reps Free for More Visits.
Watertown, MA, May 01, 2009 --(PR.com)-- BFTConnect LLC has just launched ContactReporter™, a service which offers the first practical means for fundraisers, salespeople and other “road warriors” to file complete face-to-face meeting reports using any phone in less than five minutes.
A persistent challenge in fundraising and sales management is keeping a timely, accurate and consistent record of individual meetings. While most software provides for this kind of reporting, road warriors are often better relationship managers and storytellers than electronic reporters and software users. Until now, the most common form of contact reporting has been a combination of handwritten notes, email or voice recording which are then transcribed into a customer database by an assistant. By some estimates, only half the meetings held by field representatives are properly recorded and these reports are often written weeks later, resulting in a loss of critical information.
ContactReporter™ makes reporting fast, easy and inexpensive. By providing a solution that uses every road warrior’s best tools—their voice and their phone—now anyone who can use a phone can file a complete contact report easily and in less than four minutes.
ContactReporter™ is simple. The user makes a toll free call and is led through a brief selection of questions tailored to their own network of prospects. Answers to these questions are provided by touchtone and voice. The information is held in a secure, encrypted and password-protected environment branded for the customer, so that the reports may be edited later. Reports from the entire team, all in consistent format, are available for easy download to the constituent database by the home office.
“I have worked with hundreds of organizations and companies and almost all of them have struggled to get contact reports done,” says Helen Brown, Principal of The Helen Brown Group and a BFTConnect LLC Partner. “The information gained in meetings by executives and field staff is essential to building successful long-term relationships. Our objective in developing ContactReporter™ was to provide an easy and inexpensive solution to harvest that critical knowledge.”
“We wanted to make ContactReporter™ so easy that anyone could use it,” says Jay Frost, Principal of Frost on Fundraising and a BFTConnect LLC Partner. “The relationship between a road warrior and his phone is legendary and giving field representatives the ability to file reports quickly by voice frees them to see more prospects and do more business. Seeing more people in less time means more money saved and more money earned!”
“ContactReporter™ is both a show horse and a work horse,” says Bill Tedesco, Managing Partner of DonorSearch and a BFTConnect LLC Partner. “For the user, the experience is easy and robust. For the office receiving the reports, it is all about efficiency, consistency and, most of all, security. Protecting the data coming into and out of ContactReporter™ is our top priority.”
BFTConnect LLC is celebrating the launch of ContactReporter™ by providing a free thirty-day trial to anyone interested in exploring this new technology.
BFTConnect LLC, based in Watertown, Massachusetts and founded in 2007, is a partnership of three business leaders with vast experience in the fundraising and high net worth prospecting world: Helen Brown, Principal of The Helen Brown Group; Jay Frost, Principal of Frost on Fundraising; and Bill Tedesco, Managing Director and Founder of DonorSearch. ContactReporter™ is the company’s first offering and the first mobile solution for prospect management reporting. More information on ContactReporter™ is available online at www.ContactReporter.com or by calling toll free at 1-877-602-6682.
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A persistent challenge in fundraising and sales management is keeping a timely, accurate and consistent record of individual meetings. While most software provides for this kind of reporting, road warriors are often better relationship managers and storytellers than electronic reporters and software users. Until now, the most common form of contact reporting has been a combination of handwritten notes, email or voice recording which are then transcribed into a customer database by an assistant. By some estimates, only half the meetings held by field representatives are properly recorded and these reports are often written weeks later, resulting in a loss of critical information.
ContactReporter™ makes reporting fast, easy and inexpensive. By providing a solution that uses every road warrior’s best tools—their voice and their phone—now anyone who can use a phone can file a complete contact report easily and in less than four minutes.
ContactReporter™ is simple. The user makes a toll free call and is led through a brief selection of questions tailored to their own network of prospects. Answers to these questions are provided by touchtone and voice. The information is held in a secure, encrypted and password-protected environment branded for the customer, so that the reports may be edited later. Reports from the entire team, all in consistent format, are available for easy download to the constituent database by the home office.
“I have worked with hundreds of organizations and companies and almost all of them have struggled to get contact reports done,” says Helen Brown, Principal of The Helen Brown Group and a BFTConnect LLC Partner. “The information gained in meetings by executives and field staff is essential to building successful long-term relationships. Our objective in developing ContactReporter™ was to provide an easy and inexpensive solution to harvest that critical knowledge.”
“We wanted to make ContactReporter™ so easy that anyone could use it,” says Jay Frost, Principal of Frost on Fundraising and a BFTConnect LLC Partner. “The relationship between a road warrior and his phone is legendary and giving field representatives the ability to file reports quickly by voice frees them to see more prospects and do more business. Seeing more people in less time means more money saved and more money earned!”
“ContactReporter™ is both a show horse and a work horse,” says Bill Tedesco, Managing Partner of DonorSearch and a BFTConnect LLC Partner. “For the user, the experience is easy and robust. For the office receiving the reports, it is all about efficiency, consistency and, most of all, security. Protecting the data coming into and out of ContactReporter™ is our top priority.”
BFTConnect LLC is celebrating the launch of ContactReporter™ by providing a free thirty-day trial to anyone interested in exploring this new technology.
BFTConnect LLC, based in Watertown, Massachusetts and founded in 2007, is a partnership of three business leaders with vast experience in the fundraising and high net worth prospecting world: Helen Brown, Principal of The Helen Brown Group; Jay Frost, Principal of Frost on Fundraising; and Bill Tedesco, Managing Director and Founder of DonorSearch. ContactReporter™ is the company’s first offering and the first mobile solution for prospect management reporting. More information on ContactReporter™ is available online at www.ContactReporter.com or by calling toll free at 1-877-602-6682.
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Contact
BFTConnect LLC
Jay Frost
1-877-602-6682
www.ContactReporter.com
Jay Frost
1-877-602-6682
www.ContactReporter.com
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