Customer Insight Group Reveals Strategies to Connect with Customers with Social Media
Customer Insight Group’s President and CEO, Sallie Burnett, will be sharing her customer experience management expertise and moderating the session, ”Social Media: The Convergence of Direct Response and Social Media” at the RMDMA DM Days conference May 13, 2009 in Denver, Colorado.
Denver, CO, May 13, 2009 --(PR.com)-- Today, more than ever before, it is vital for businesses – large and small – to maintain an ongoing presence in the marketplace. The focus of this year’s event, “Connecting for Profit: The How's, Whys and What's of Connectivity,” explores tools designed to propel your business forward. Gather invaluable and practical information from the latest innovations in marketing technologies to systems for successful customer retention.
Burnett said, “How many times have you been e-mailed a joke or cartoon and forwarded it to friends or co-workers? And how many times have you done it today? A recent study shows that a strong 89% of adult Internet users in the U.S. share content with others via e-mail. And while jokes and cartoons make up 88% of the forwarded material, a full 24% of business and personal finance information is also shared. So how do you harness the power of social media?” Burnett has brought together industry leaders to share with how to use social media to:
* Connect to customers in new ways
* Stimulate interest in your company's brand
* Turn passionate customers into brand advocates
* Deliver interactive services to your customers
Burnett has been a featured speaker at industry conferences including the National Center for Database Marketing conference, National Retail Federation's conference on CRMRetail, the Retail Advertising & Marketing Association's conference, Rocky Mountain Direct Marketing Association DM Days, Regis University, Network Affiliates Annual Convention and the Fred Newell Customer Relationship Management conference.
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Burnett said, “How many times have you been e-mailed a joke or cartoon and forwarded it to friends or co-workers? And how many times have you done it today? A recent study shows that a strong 89% of adult Internet users in the U.S. share content with others via e-mail. And while jokes and cartoons make up 88% of the forwarded material, a full 24% of business and personal finance information is also shared. So how do you harness the power of social media?” Burnett has brought together industry leaders to share with how to use social media to:
* Connect to customers in new ways
* Stimulate interest in your company's brand
* Turn passionate customers into brand advocates
* Deliver interactive services to your customers
Burnett has been a featured speaker at industry conferences including the National Center for Database Marketing conference, National Retail Federation's conference on CRMRetail, the Retail Advertising & Marketing Association's conference, Rocky Mountain Direct Marketing Association DM Days, Regis University, Network Affiliates Annual Convention and the Fred Newell Customer Relationship Management conference.
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Contact
Customer Insight Group, Inc.
Sallie Burnett
303-422-9758
www.customerinsightgroup.com
Sallie Burnett
303-422-9758
www.customerinsightgroup.com
Contact
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