Sahara Smoke Improves Communications by Offering Skype Services on Its Website
With the inclusion of Skype capabilities on its website, Sahara Smoke Company looks forward to smoothing out business operations and facilitating customer service like never before.
Statesboro, GA, May 23, 2009 --(PR.com)-- On May 28 the Sahara Smoke Company, owners of the number one selling hookah line in North America, will upgrade their communications capabilities to include Skype. Launched in 2003 and acquired by Ebay in 2005, Skype is the leading global internet communications company, servicing over 405 million users worldwide. SSC will take full advantage of the software application by providing its customers with the option of contacting sales and customer service representatives via live chat and video feeds.
Making the upgrade turned out to be an easy decision for SSC, considering how Skype has gained recent notoriety in the communications field and become a favorite conferencing tool among businesses. All users are allowed unlimited long-distance voice and video calls for free, and the network has proven to be extremely secure and sustainable. As a result, over 4.4% of all global long-distance calling is now conducted through Skype.
Sahara Smoke, which has built a reputation for having the friendliest and most knowledgeable customer service representatives in the hookah market, jumped at the opportunity to extend their market reach. The move to include global internet communications on saharasmoke.com is indicative of the company’s warm embrace of technology and ability to lead the industry through innovation.
Many of the changes created by expanding communications will prove to be invaluable to the company. Retail store-owners that buy wholesale from SSC will undoubtedly benefit from free long distance calling, and with Sahara Skype’s messaging center, customers will no longer have to schedule phone calls or wait on emails in order to receive order status and shipping notification. Product concerns will be able to be addressed more accurately and efficiently through the use of live video help. SSC hopes that the immediacy of live chat and video will humanize interactions with customers and show off the friendly face of the company through a more direct line of communication.
SSC will become the first company in the hookah industry to feature such a direct line of communications with its clients. Ramy Masry, General Manager of Sahara Smoke Company, is confident that Sahara-Skype will be received well by his customers and business contacts:
“Our goal is that by incorporating Skype into our communications, our customers will benefit from a more interactive experience that is fun and easy to use. We will be able to give and receive immediate feedback through applications such as live chat and since the long-distance calling is free, our customers will be happy about the money they are saving.”
SSC can be contacted via Skype under the account “LiveHookahHelp.” Those who do not have an established account can download the software for free at www.saharasmoke.com.
About Sahara Smoke Company:
SSC is a wholesale and distribution company based out of Statesboro, GA. With over 32 years of experience in the heart of the hookah culture of the Middle East, Sahara Smoke Co. has pioneered the art of hookahs and hookah shisha. An industry leader in the area of online retailing, SSC provides customers with the ultimate satisfaction in product quality. Their commitment to excellence is rivaled only by their dedication to trade and a 100% satisfaction guarantee to their customers.
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Making the upgrade turned out to be an easy decision for SSC, considering how Skype has gained recent notoriety in the communications field and become a favorite conferencing tool among businesses. All users are allowed unlimited long-distance voice and video calls for free, and the network has proven to be extremely secure and sustainable. As a result, over 4.4% of all global long-distance calling is now conducted through Skype.
Sahara Smoke, which has built a reputation for having the friendliest and most knowledgeable customer service representatives in the hookah market, jumped at the opportunity to extend their market reach. The move to include global internet communications on saharasmoke.com is indicative of the company’s warm embrace of technology and ability to lead the industry through innovation.
Many of the changes created by expanding communications will prove to be invaluable to the company. Retail store-owners that buy wholesale from SSC will undoubtedly benefit from free long distance calling, and with Sahara Skype’s messaging center, customers will no longer have to schedule phone calls or wait on emails in order to receive order status and shipping notification. Product concerns will be able to be addressed more accurately and efficiently through the use of live video help. SSC hopes that the immediacy of live chat and video will humanize interactions with customers and show off the friendly face of the company through a more direct line of communication.
SSC will become the first company in the hookah industry to feature such a direct line of communications with its clients. Ramy Masry, General Manager of Sahara Smoke Company, is confident that Sahara-Skype will be received well by his customers and business contacts:
“Our goal is that by incorporating Skype into our communications, our customers will benefit from a more interactive experience that is fun and easy to use. We will be able to give and receive immediate feedback through applications such as live chat and since the long-distance calling is free, our customers will be happy about the money they are saving.”
SSC can be contacted via Skype under the account “LiveHookahHelp.” Those who do not have an established account can download the software for free at www.saharasmoke.com.
About Sahara Smoke Company:
SSC is a wholesale and distribution company based out of Statesboro, GA. With over 32 years of experience in the heart of the hookah culture of the Middle East, Sahara Smoke Co. has pioneered the art of hookahs and hookah shisha. An industry leader in the area of online retailing, SSC provides customers with the ultimate satisfaction in product quality. Their commitment to excellence is rivaled only by their dedication to trade and a 100% satisfaction guarantee to their customers.
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Contact
Sahara Smoke Company
Chris Yates
866-208-1339
www.saharasmoke.com
Chris Yates
866-208-1339
www.saharasmoke.com
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