LivePerson Demonstrates Online Technology at Forrester Finance Forum
Multi-Channel Communications Platform Improves Customer Service And Boosts Cross-Sell Success
New York, NY, June 09, 2005 --(PR.com)-- LivePerson, Inc. (Nasdaq: LPSN), a provider of communications solutions for online sales, marketing and customer service, announced today that it will exhibit at the Forrester Finance Forum. The forum will be held June 9 –10 at the Sheraton New York Hotel and Towers in midtown Manhattan.
Focusing on customer loyalty, Forrester Research is bringing together analysts and industry experts to unveil how to boost cross-sell success with great customer experiences. Speakers from Forrester include Ron Shevlin, vice president and Bill Doyle, vice president, research director.
LivePerson’s online experts will demonstrate how to leverage the company’s hosted software to transform websites into proactive sales channels, identify opportunities to cross-sell and up-sell, and increase online account openings while reducing service costs and attrition rates.
Event: Forrester Finance Forum
Location: Booth 7, Sheraton New York Hotel and Towers
Dates: June 9 –10, 2005
For more information about the Forrester Finance Forum please visit http://www.forrester.com/events.
For media appointments with LivePerson executives please email jsmith@liveperson.com or mmatkin@ricochetpr.com.
About LivePerson
LivePerson is a leading provider of communications solutions for online sales, marketing and customer service. LivePerson's Timpani platform enables online businesses to identify and engage the right customer with the right communication channel at the right time, thereby enhancing the online experience. Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with industry-leading channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience. The company's roster of more than 3,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest, Verizon and AT&T, have long reported significant savings, increased sales and high customer satisfaction using LivePerson's technologies. LivePerson is headquartered in New York City.
LivePerson Contact
(212) 609 4200
Source: LivePerson, Inc.
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Focusing on customer loyalty, Forrester Research is bringing together analysts and industry experts to unveil how to boost cross-sell success with great customer experiences. Speakers from Forrester include Ron Shevlin, vice president and Bill Doyle, vice president, research director.
LivePerson’s online experts will demonstrate how to leverage the company’s hosted software to transform websites into proactive sales channels, identify opportunities to cross-sell and up-sell, and increase online account openings while reducing service costs and attrition rates.
Event: Forrester Finance Forum
Location: Booth 7, Sheraton New York Hotel and Towers
Dates: June 9 –10, 2005
For more information about the Forrester Finance Forum please visit http://www.forrester.com/events.
For media appointments with LivePerson executives please email jsmith@liveperson.com or mmatkin@ricochetpr.com.
About LivePerson
LivePerson is a leading provider of communications solutions for online sales, marketing and customer service. LivePerson's Timpani platform enables online businesses to identify and engage the right customer with the right communication channel at the right time, thereby enhancing the online experience. Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with industry-leading channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience. The company's roster of more than 3,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest, Verizon and AT&T, have long reported significant savings, increased sales and high customer satisfaction using LivePerson's technologies. LivePerson is headquartered in New York City.
LivePerson Contact
(212) 609 4200
Source: LivePerson, Inc.
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