Advanced Contact Solutions Secures Bandwidth for Clients

Makati, Philippines, June 20, 2009 --(PR.com)-- Advanced Contact Solutions (ACS) and Bayan Telecommunications (Bayan) have strengthened their partnership with a memorandum of agreement. With this, Bayan will provide ACS with voice and high bandwidth data services to support its call center operations as well as connectivity between sites.

“ACS is one of the larger call centers in the Philippines with five state-of-the-art sites housing over 6,500 seats across the country,” said Bayan chief executive consultant Tunde Fafunwa. “We are honored to be ACS’ chosen business provider since 2006.”

The pioneer and leader in Philippine contact centers since 1998, ACS provides service to top-tiered companies from the United States, Australia, the United Kingdom, Canada, and the Philippines. It has its own Point-of-Presence (P-o-P) in the US by co-locating its servers with Bayan at One Wilshire, Los Angeles.

A P-o-P in the US gives ACS the flexibility to efficiently manage and haul high-volume voice and data traffic originating in the US back to its contact centers in the Philippines. This makes ACS more competitive in the outsourcing and off-shoring (O&O) market. With this P-o-P facility, US-based customers can easily connect with ACS in a more cost-efficient way.

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