Toshiba Wins 2008 Communications Solutions Product of the Year Award for Strata ACD Call Center Solution
Irvine, CA, July 03, 2009 --(PR.com)-- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba —www.telecom.toshiba.com) today announced that Technology Marketing Corporation (TMC) has named Toshiba’s Strata® ACD Call Center Solution a winner of a 2008 Communications Solutions Product of the Year Award.
“Toshiba has been recognized with a 2008 Product of the Year Award for its excellence in the advancement of voice communications,” said Rich Tehrani, TMC president and Group Editor-in-Chief. “Toshiba has proven its commitment to quality in solutions that benefit the customer experience as well as ROI for the companies that use them. We are pleased to honor their hard work and accomplishments.”
The Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2008 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievements.
The 2008 Communications Solutions Product of the Year Award winners can be found on the Internet Telephony and Customer Interaction Solutions Web sites.
About Strata ACD Call Center Solution
Toshiba’s Strata ACD is an IP call center solution designed for small- to medium-sized enterprises or larger corporate users with multiple sites. Available with Toshiba’s new Net Phone® 6.0, it offers a host of Presence features that deliver powerful Presence capabilities for call center agents, supervisors, and other users. It is compatible with Toshiba’s Strata CIX™ IP family of business communication solutions, which range from a few to hundreds of users, and can go larger with multiple systems networked together. The Strata ACD with Net Phone provides an IP call center solution that can be customized to meet the unique needs of each enterprise.
About TMC
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, Internet Telephony, Unified Communications, and NGN Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. TMCnet is ranked as 2,921 in Quantcast's Top U.S. Sites placing TMCnet in the top .03% most visited Web sites in the US. In addition, TMC produces ITEXPO, 4GWE Conference, Digium|Asterisk World and Communications Developer Conference.
For more information about TMC, visit www.tmcnet.com.
About Toshiba America Information Systems Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry leading portable computers; projectors; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and telephony equipment and associated applications.
TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. Toshiba Corporation is a world leader and innovator in high technology, a diversified manufacturer and marketer of advanced electronic and electrical products. These products span from information & communications systems; digital consumer products; electronic devices and components; as well as power systems including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 730 companies, with 199,000 employees worldwide and annual sales surpassing US $67 billion (FY 2008). For more information on Toshiba’s leading innovations, visit the company’s Web site at www.toshiba.com.
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“Toshiba has been recognized with a 2008 Product of the Year Award for its excellence in the advancement of voice communications,” said Rich Tehrani, TMC president and Group Editor-in-Chief. “Toshiba has proven its commitment to quality in solutions that benefit the customer experience as well as ROI for the companies that use them. We are pleased to honor their hard work and accomplishments.”
The Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2008 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievements.
The 2008 Communications Solutions Product of the Year Award winners can be found on the Internet Telephony and Customer Interaction Solutions Web sites.
About Strata ACD Call Center Solution
Toshiba’s Strata ACD is an IP call center solution designed for small- to medium-sized enterprises or larger corporate users with multiple sites. Available with Toshiba’s new Net Phone® 6.0, it offers a host of Presence features that deliver powerful Presence capabilities for call center agents, supervisors, and other users. It is compatible with Toshiba’s Strata CIX™ IP family of business communication solutions, which range from a few to hundreds of users, and can go larger with multiple systems networked together. The Strata ACD with Net Phone provides an IP call center solution that can be customized to meet the unique needs of each enterprise.
About TMC
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, Internet Telephony, Unified Communications, and NGN Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. TMCnet is ranked as 2,921 in Quantcast's Top U.S. Sites placing TMCnet in the top .03% most visited Web sites in the US. In addition, TMC produces ITEXPO, 4GWE Conference, Digium|Asterisk World and Communications Developer Conference.
For more information about TMC, visit www.tmcnet.com.
About Toshiba America Information Systems Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry leading portable computers; projectors; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and telephony equipment and associated applications.
TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. Toshiba Corporation is a world leader and innovator in high technology, a diversified manufacturer and marketer of advanced electronic and electrical products. These products span from information & communications systems; digital consumer products; electronic devices and components; as well as power systems including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 730 companies, with 199,000 employees worldwide and annual sales surpassing US $67 billion (FY 2008). For more information on Toshiba’s leading innovations, visit the company’s Web site at www.toshiba.com.
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Contact
Toshiba Telecommunication Systems Division
Teri Sawyer
714-536-8407
www.telecom.toshiba.com
Teri Sawyer
714-536-8407
www.telecom.toshiba.com
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