118800 Mobile Enquiry Service Temporarily Suspended
118800 – the UK’s first and only service with the ability to connect individuals to millions of mobile numbers – has chosen to temporarily suspend services to deal with technical issues.
Reading, United Kingdom, July 31, 2009 --(PR.com)-- The mobile enquiry service via both the website, 118800.co.uk, and the call centre, 118800, has been taken down so technical work can be carried out to improve the service.
The high number of queries 118800 has received since launching have highlighted some technical glitches in the system. To ensure 118800 provides faultless customer service the decision has been made to temporarily suspend the service allowing for technical work to be completed.
All requests to be made ‘ex directory’ that have been sent to the service, via the website or text message, are being dealt with and these numbers will be made ex- directory. There will be no need to resend these requests to 118800. 118800 will begin taking further ex-directory requests as soon as the service is resumed.
118 800 apologies for any inconvenience this has caused callers and will release a further statement once the service is up and running at full capacity.
The landline directory service at 118800 is still operational.
118800 - Mobile Phone Directory - connects people it does not give out mobile numbers.
For more information visit http://www.118800.co.uk/
###
The high number of queries 118800 has received since launching have highlighted some technical glitches in the system. To ensure 118800 provides faultless customer service the decision has been made to temporarily suspend the service allowing for technical work to be completed.
All requests to be made ‘ex directory’ that have been sent to the service, via the website or text message, are being dealt with and these numbers will be made ex- directory. There will be no need to resend these requests to 118800. 118800 will begin taking further ex-directory requests as soon as the service is resumed.
118 800 apologies for any inconvenience this has caused callers and will release a further statement once the service is up and running at full capacity.
The landline directory service at 118800 is still operational.
118800 - Mobile Phone Directory - connects people it does not give out mobile numbers.
For more information visit http://www.118800.co.uk/
###
Contact
118800
Mecah O’Meara
020 7 467 9248
www.118800.co.uk
Mecah O’Meara
020 7 467 9248
www.118800.co.uk
Contact
Categories