Sterling Custom Homes Offers Customer Satisfaction with the Specification Sheet
Back in 1989, Duke McDowell was keenly aware of the need for a detailed specifications sheet for his new company, Sterling Custom Homes, Inc in order to make the company stand out in the Austin real estate industry in terms of customer satisfaction.
Austin, TX, August 01, 2009 --(PR.com)-- Back in 1989, Duke McDowell was keenly aware of the need for a detailed specifications sheet for his new company, Sterling Custom Homes, Inc. The Sterling Specifications Sheet™ has blossomed from just a few pages back in 1989 to the current format of over 40 pages, providing customers and trade partners with the detailed information needed to tackle complex projects like building a luxury custom home in Austin.
The new Sterling Specification Sheet™ is developed through a proprietary interactive program developed by the team at Sterling Custom Homes. It allows customers to make decisions regarding materials and finishes via drop-down menus and various links to pictures and Web sites. This gives Sterling clients the benefit of understanding exactly what it is they are choosing and streamlines the entire specification process. Furthermore, the Sterling Specification Sheet™ ties directly to the Sterling Cost Sheet™, so pricing is quick and easy. Waiting months for a custom home price is a thing of the past because Sterling can produce a price quickly and accurately.
From the customers’ perspective, the Sterling Specifications Sheet™ provides them with all the specific information about the materials being used in the construction of their home. It leaves no room for error and gives them the peace of mind that they are getting exactly what they are paying for.
Trade partners love this level of detail as well because it allows them to apply their talents with a clear understanding of the materials, applications and scope of work expected of them.
It’s all about establishing expectations and eliminating the need for interpretation. When everyone clearly understands what is expected of them, the project moves along in an orderly fashion and the end product displays the highest level of craftsmanship. Sterling Custom Homes offers a high level of customer satisfaction by focusing on details such as the specifications sheet and cost sheet. It’s no question that these details set the Austin custom home builder apart from the rest.
Sterling Custom Homes builds quality custom homes in many of Austin's premier custom home communities, private gated communities, and resort golf communities. From Lakeway, all up and down Lake Travis, and into Westlake, Sterling is known as one of Austin's premier custom home builders, with a reputation for exceptional quality, integrity and service.
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The new Sterling Specification Sheet™ is developed through a proprietary interactive program developed by the team at Sterling Custom Homes. It allows customers to make decisions regarding materials and finishes via drop-down menus and various links to pictures and Web sites. This gives Sterling clients the benefit of understanding exactly what it is they are choosing and streamlines the entire specification process. Furthermore, the Sterling Specification Sheet™ ties directly to the Sterling Cost Sheet™, so pricing is quick and easy. Waiting months for a custom home price is a thing of the past because Sterling can produce a price quickly and accurately.
From the customers’ perspective, the Sterling Specifications Sheet™ provides them with all the specific information about the materials being used in the construction of their home. It leaves no room for error and gives them the peace of mind that they are getting exactly what they are paying for.
Trade partners love this level of detail as well because it allows them to apply their talents with a clear understanding of the materials, applications and scope of work expected of them.
It’s all about establishing expectations and eliminating the need for interpretation. When everyone clearly understands what is expected of them, the project moves along in an orderly fashion and the end product displays the highest level of craftsmanship. Sterling Custom Homes offers a high level of customer satisfaction by focusing on details such as the specifications sheet and cost sheet. It’s no question that these details set the Austin custom home builder apart from the rest.
Sterling Custom Homes builds quality custom homes in many of Austin's premier custom home communities, private gated communities, and resort golf communities. From Lakeway, all up and down Lake Travis, and into Westlake, Sterling is known as one of Austin's premier custom home builders, with a reputation for exceptional quality, integrity and service.
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Contact
Sterling Custom Homes
Laura Everett
512-263-2214
www.sterlinghome.com
Laura Everett
512-263-2214
www.sterlinghome.com
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