Telepresence Places Furniture Manufacturer Eye to Eye with Their Overseas Factories

Huntington Beach, CA, August 12, 2009 --(PR.com)-- BrightCom™, the performance leader in integrated telepresence and video conferencing solutions, announced today that Vaughan Benz, a manufacturer of high-end, custom made wood and upholstered furniture for the hospitality industry, selected BrightCom to implement ClearView Telepresence in order to enhance their communications, and strengthen their corporate culture between their North American and Chinese manufacturing factories.

“Communication is paramount when it comes to operating as a global company,” said David Benz, President of Vaughan Benz. “In working via phone and email with our factories in China, we are, at times, presented with both language and cultural barriers that require extra explanation and thought in order to avoid miscommunication and mistakes in project implementation.”

To overcome these challenges, Vaughan Benz has selected BrightCom ClearView Telepresence to connect their Los Angeles based corporate headquarters to their Shanghai representative office and their partner factories in other cities in China. Participants will include operation managers, quality control technicians, and CAD diagram specialists. The system will allow Vaughan Benz to broadcast high resolution video, and audio between their two locations as well as collaborate through interactive data sharing of high resolution graphics, video clips, spreadsheets, CAD drawings and other meeting materials.

Mr. Benz continued, “We are hoping that ClearView Telepresence will allow our American and Chinese operations to collaborate face to face in order to circumvent issues as well as minimize business travel and unnecessary shipping costs. With consistent and instant communication we can improve our decision making speed and craft a superior product for our customers.”

BrightCom’s ClearView Telepresence provides the immersive experience of an in-person meeting making people across the globe feel as if they were sitting and conversing naturally side by side. BrightCom’s telepresence server infrastructure, Visual Collaboration System 2.0, takes telepresence communication a step further adding meeting control management and complete web conferencing capabilities allowing data to be shared in its native format between meeting participants. Functions such as cooperative markup, remote control screen sharing and multi-user whiteboards will add to Vaughan Benz’s abilities to communicate their customer specifications with their Asian Pacific associates.

“Ultimately,” Mr. Benz stated, “we are looking forward to using telepresence to unite our corporate culture. As we work with our extremely talented overseas partners, we will able to learn more about each other as we meet eye to eye and place names to faces. You can learn a lot from a face, and we look forward to having BrightCom help us improve our relationships and communication.”

“BrightCom is very excited to be partnering with Vaughan Benz,” said BrightCom’s CEO Bob McCandless. “Their challenges are excellent examples of how telepresence can help solidify a global company. Many manufacturing companies have similar issues; however Vaughan Benz is ahead of the curve with their ideas on new ways of working. BrightCom is delighted to be helping them plant the seeds for success.”

For more information about BrightCom’s ClearView Telepresence and Visual Collaboration System, or other video conferencing services provided by BrightCom, please call 877-483-9737 or visit BrightCom online.

About Vaughan Benz - Vaughan Benz is a leading manufacturer of high-end, custom–made wood and upholstered furniture for the hospitality industry. Based in Los Angeles with factories in the United States and China, Vaughan Benz specializes in superior-quality furniture for some of the world’s finest four and five star hotels and restaurants. With commitments to sustainable materials and environmentally friendly methods as well as giving back to its community, Vaughan Benz holds the utmost commitment to the highest quality of work and treatment of their clients. To learn more about Vaughan Benz services please visit them at www.vaughanbenz.com.

About BrightCom – BrightCom, Inc. specializes in creating flexible and affordable video and telepresence conferencing solutions. With unique integrated data and video conferencing solutions, BrightCom offers a wide range of options to connect people and content from home offices, mobile devices, desktops or conference rooms. BrightCom’s Visual Collaboration System 2.0 provides a powerful conferencing infrastructure for real-time interactive data sharing. Along side VCS 2.0, BrightCom’s ClearView Conferencing solutions allow for crystal clear audio and video broadcasts giving business the face to face connection vital for effective communication. BrightCom’s integrated video and audio solutions has helped thousands of businesses across the nation to reduce operational costs, diminish corporate carbon footprint and push the boundaries of communication within their industry. To learn more about our quality video conferencing with in-depth collaboration features without a costly investment on bandwidth upgrades, call 877-483-9737 or visit BrightCom online.

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