Customer Service Guru Nancy Friedman to Speak at NPSA Conference
The National Portable Storage Association has announced "The Telephone Doctor," Nancy Friedman, will teach two workshops at its 7th annual conference and trade show in Las Vegas.
Hallandale Beach, FL, September 03, 2009 --(PR.com)-- The National Portable Storage Association (NPSA) has announced Nancy Friedman, also known as "The Telephone Doctor," will teach two workshops at its 7th Annual Conference and Exposition at Caesars Palace in Las Vegas from October 25-27, 2009.
"As seen on Oprah, Friedman is an expert on the use of the telephone to increase your business. We're excited to have her teach workshops on customer service and sales opportunities," said John Finnessy, CMP, Executive Director the NPSA, a nonprofit membership association dedicated to the advancement of the portable storage industry. "Nancy will share practical and strategic insights you can take back and apply immediately to your own business."
Friedman is an internationally recognized expert on managing customer relationships. She delivers her customer service message to tens of thousands of association members each year at conferences and conventions around the world. Millions more corporate employees have been trained by her best-selling customer service video training series. At the NPSA conference, she will discuss "How to be an Island of Excellence in an Ocean of Mediocrity" and "Sales Skills from A to Z."
Nancy has been a guest on "The Early Show" with Bryant Gumbel, "The Today Show" with Katie Couric, "Good Morning America," "CBS This Morning," WGN, KMOX, WJR, KCMO, CNN, WMT, WOR, WSB, WCCO, KABC, KOA, KTAR, Wall Street Journal and hundreds of other radio, TV and print outlets.
Conference registration is $675 for NPSA members and $1175 for non-NPSA members. Members can receive an discount by registering by September 20. Spouses of members pay only $320. For more information about this event, visit www.npsa-us.org or call 866-777-0635.
The National Portable Storage Association
The National Portable Storage Association is dedicated to the advancement of the portable storage industry. We at the NPSA are here to serve those in the portable storage industry who rent, sell or lease containers, trailers and mobile offices. The NPSA assists members with industry, regulatory and workforce issues; plus, offers members networking, marketing and legislative support at national, state and local levels.
PR Contact:
Self Storage Promotions
305.467.4284
jennifer@selfstoragepromotions.com
www.selfstoragepromotions.com
###
"As seen on Oprah, Friedman is an expert on the use of the telephone to increase your business. We're excited to have her teach workshops on customer service and sales opportunities," said John Finnessy, CMP, Executive Director the NPSA, a nonprofit membership association dedicated to the advancement of the portable storage industry. "Nancy will share practical and strategic insights you can take back and apply immediately to your own business."
Friedman is an internationally recognized expert on managing customer relationships. She delivers her customer service message to tens of thousands of association members each year at conferences and conventions around the world. Millions more corporate employees have been trained by her best-selling customer service video training series. At the NPSA conference, she will discuss "How to be an Island of Excellence in an Ocean of Mediocrity" and "Sales Skills from A to Z."
Nancy has been a guest on "The Early Show" with Bryant Gumbel, "The Today Show" with Katie Couric, "Good Morning America," "CBS This Morning," WGN, KMOX, WJR, KCMO, CNN, WMT, WOR, WSB, WCCO, KABC, KOA, KTAR, Wall Street Journal and hundreds of other radio, TV and print outlets.
Conference registration is $675 for NPSA members and $1175 for non-NPSA members. Members can receive an discount by registering by September 20. Spouses of members pay only $320. For more information about this event, visit www.npsa-us.org or call 866-777-0635.
The National Portable Storage Association
The National Portable Storage Association is dedicated to the advancement of the portable storage industry. We at the NPSA are here to serve those in the portable storage industry who rent, sell or lease containers, trailers and mobile offices. The NPSA assists members with industry, regulatory and workforce issues; plus, offers members networking, marketing and legislative support at national, state and local levels.
PR Contact:
Self Storage Promotions
305.467.4284
jennifer@selfstoragepromotions.com
www.selfstoragepromotions.com
###
Contact
Self Storage Promotions
Jennifer LeClaire
305-467-4284
www.npsa-us.org
Jennifer LeClaire
305-467-4284
www.npsa-us.org
Contact
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