ESII Introduces eSirius™ 7.0 Version
Montpellier, France, September 12, 2009 --(PR.com)-- The newest additions provide customers with full web2.0 capabilities. These new functionalities enable to improve customer reception and teams’ work, manage flows, and achieve substantial profitability and more accurate business analysis.
“With this new product offering, we commit to rich client applications. This technology enables us to develop high usability “web based” applications taking advantage from the Internet, and therefore to provide our customers with broaden and multiple sites CFM (Customer Flow Management) processes” said Eric Taix, R&D Department Manager at ESII. “As a supplier to a majority of the top customers in various industries, we’re pleased to now offer the new eSirius™ 7.0 version, which has already been installed on customer sites with extremely positive results.”
Continuing ESII’s tradition of developing best-in-class CFM solutions, the eSirius™ 7.0 version offers industry customers the following key features:
Multiple sites management
· A new multiple sites supervision module enables the main supervisor to get a one screen vision of several sites or services
· This module comes with map vision to get a clear and synthetic vision of the different sites
· Rights management enables the access to selected sites or services
· Notions centralized management (users, reasons, answers) simplifies configuration and updates
· Cluster architecture is enhanced with Failover/Load balancing functionalities
Sophisticated Customer Flow Management
Guaranteed calling time frees customers from passive waiting
Calling by words list increases the calling possibilities
Host mode guarantees an up to date solution without site infrastructure deployment
And more than 40 new functionalities that improve ergonomics and customer flow management strategies.
ESII’s new eSirius™ 7.0 version offers enhanced user friendliness, increased security, and permanent updates backed by a worldwide support and service organization.
eSirius™ 7.0 version will be on display ESII’s GITEX booth—Hall 6, Stand D6-3—during Gitex Technology Week 2009, October 18-22 in Dubai, UAE.
For additional information, please contact your local ESII office or com@esii.com
About ESII:
ESII provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 7600 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with an additional office in Créteil, near Paris. For more information, visit www.esii.com or email com@esii.com
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™, are trademarks of ESII.
ESII, SAS., the leading provider of customer flow process management integration technologies to enhance waiting time performances, customers reception and orientation, today announced its latest eSirius™ 7.0 version.
Press Contact
Sandrine Benhassan, Marcom
ESII
Tel. : +33 (0)4 67 07 07 83
Email: sbenhassan@esii.com
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“With this new product offering, we commit to rich client applications. This technology enables us to develop high usability “web based” applications taking advantage from the Internet, and therefore to provide our customers with broaden and multiple sites CFM (Customer Flow Management) processes” said Eric Taix, R&D Department Manager at ESII. “As a supplier to a majority of the top customers in various industries, we’re pleased to now offer the new eSirius™ 7.0 version, which has already been installed on customer sites with extremely positive results.”
Continuing ESII’s tradition of developing best-in-class CFM solutions, the eSirius™ 7.0 version offers industry customers the following key features:
Multiple sites management
· A new multiple sites supervision module enables the main supervisor to get a one screen vision of several sites or services
· This module comes with map vision to get a clear and synthetic vision of the different sites
· Rights management enables the access to selected sites or services
· Notions centralized management (users, reasons, answers) simplifies configuration and updates
· Cluster architecture is enhanced with Failover/Load balancing functionalities
Sophisticated Customer Flow Management
Guaranteed calling time frees customers from passive waiting
Calling by words list increases the calling possibilities
Host mode guarantees an up to date solution without site infrastructure deployment
And more than 40 new functionalities that improve ergonomics and customer flow management strategies.
ESII’s new eSirius™ 7.0 version offers enhanced user friendliness, increased security, and permanent updates backed by a worldwide support and service organization.
eSirius™ 7.0 version will be on display ESII’s GITEX booth—Hall 6, Stand D6-3—during Gitex Technology Week 2009, October 18-22 in Dubai, UAE.
For additional information, please contact your local ESII office or com@esii.com
About ESII:
ESII provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 7600 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with an additional office in Créteil, near Paris. For more information, visit www.esii.com or email com@esii.com
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™, are trademarks of ESII.
ESII, SAS., the leading provider of customer flow process management integration technologies to enhance waiting time performances, customers reception and orientation, today announced its latest eSirius™ 7.0 version.
Press Contact
Sandrine Benhassan, Marcom
ESII
Tel. : +33 (0)4 67 07 07 83
Email: sbenhassan@esii.com
###
Contact
ESII
Sandrine Benhassan
+33 (0)4 67 07 07 83
www.esii.com
Sandrine Benhassan
+33 (0)4 67 07 07 83
www.esii.com
Contact
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