The Knowledge Congress Has Scheduled a Live Webcast on Bank Mergers and Its Effect on Your Customer Base: Minimizing the Impact on Customer Attrition

New York, NY, October 04, 2009 --(PR.com)-- The Knowledge Group/The Knowledge Congress Live Webcast Series, the leading producer of regulatory focused webcasts, announced today that it has scheduled a live webcast on “Bank Mergers and Its Effect On Your Customer Base: Minimizing the Impact on Customer Attrition”. This two-hour event is scheduled on Tuesday, December 8, 2009, at 12:00 PM - 2:00 PM ET.

Mergers have become an important self preservation tool for banks and financial institutions in the wake of the global financial crisis. These firms, however, face considerable challenges with respect to M&A activity and its potential negative impact on their customer bases. In the customer’s mind, it’s all about trust and confidence, and people lose faith when they see mergers resulting from financial duress. Thus, it is necessary to lay out plans that can prevent consumer attrition and reassert confidence during such interim period.

How do mergers affect consumers of the banks involved? What factors erode consumer confidence in the institutions and what can be done? The Knowledge Group is assembling a panel of distinguished professionals to help banks, financial institutions, and industry watchers understand the impact of bank mergers and to teach them how to retain consumers in these turbulent times.

Speakers/Faculty Panel

Carl Carande, Principal, Advisory and Banking and Finance, KPMG LLP

Timothy Phelps, Partner, KPMG LLP

Jamie L. Boucher, Partner, Financial Institutions Regulatory Group, Skadden Arps Slate Meagher & Flom LLP

Timothy R. McTaggart, Partner, Pepper Hamilton LLP

For updated list of the faculty panel, please visit: http://knowledgecongress.org/event_2009_Bank_Mergers.html

About The Knowledge Group, LLC/The Knowledge Congress Live Webcast Series

The Knowledge Congress is a series of live webcasts produced by The Knowledge Group, LLC, which examine trends, regulatory, and technology changes across a variety of industries. “We bring together the world's leading authorities and industry participants through informative two-hour webcast that study the impact of changing regulations and help businesses succeed through proper regulatory compliance.” To contact or to register to an event, please visit: www.knowledgecongress.org.

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