Quest Recycling Services Selects PhaseWare Customer Service and Support Software

McKinney, TX, October 21, 2009 --(PR.com)-- PhaseWare, a leading provider of customer service and support software for the SMB market, announced today that Quest Recycling Systems selected PhaseWare as their provider of choice for customer service and support management software. Quest Recycling is at the forefront of waste stream management and landfill diversion services.

Quest Recycling is right in the middle of the green revolution. They offer recycling services for the automotive, industrial, and food service businesses among others as well as landfill diversion for a variety of waste products. Quest Recycling aims for a zero waste goal for all their customers.

With the demand for green services growing, Quest Recycling is poised for the expanded need for recycling and waste stream management services. Business growth leads to increased service and support activities. Quest Recycling is getting ahead of the curve by using PhaseWare’s Customer Support Solutions to help them keep their customer interactions running smoothly and with greater efficiency, which benefits both the company and its customers. PhaseWare understands the needs of small business and their solutions are developed to make the all power of enterprise solutions available to the smaller company.

PhaseWare, Inc. is headquartered in McKinney TX. The company provides customer service and support software solutions optimized for the small to medium business. PhaseWare Tracker and its Event Engine and Self Service Center enhancements provide incident management process automation, incident tracking, and resolution of trouble tickets from origin to close, along plus self service and social media based customer service and support options.

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