Webinar Offers Tips to Help Self-Storage Businesses Improve Telephone Sales

Phoenix, AZ, October 28, 2009 --(PR.com)-- On November 4, 2009, veteran self-storage management professional Tom Litton will present the free webinar "Maximizing Telephone Sales: How to Use Your Web Site to Improve Phone Sales." Telephone sales are a critical component in the success of any self‑storage business. The presentation will offer innovative techniques for improving telephone sales including the following:

· Quickly capturing callers’ attention
· Implementing the right techniques to make the sale
· Avoiding common mistakes
· Differentiating your facility from the competition

Mr. Litton is a well-known self-storage industry expert who heads Litton Property Management, Inc., and the self-storage management division of Litton Management & Consulting, Inc. He has conducted over 150 seminars worldwide on various topics regarding self-storage operations, management, development and ownership. His latest books, "Auditing Self-Storage: Preventing Employee Theft & Embezzlement" and "The Key to Success: How to Manage Self-Storage," are available from MiniCo Publishing. The webinar will be sponsored by Litton Property Management as part of the ongoing Mini‑Storage Messenger Self-Storage Webinar Series and moderated by Poppy Behrens, Publisher, MiniCo Publishing.

The Mini-Storage Messenger Self-Storage Webinar Series offers informative monthly webinars free of charge to self-storage professionals and other individuals. Registration is required for webinars in this series. Register online at www.ministoragemessenger.com.

MiniCo Publishing, a division of MiniCo, Inc., publishes the “Mini-Storage Messenger,” the leading monthly trade magazine covering the global self-storage industry. Other publications include “Self-Storage Now!,” “Mobile Self-Storage Magazine,” “RV & Boat Storage Today,” “Self‑Storage Canada,” the “Self-Storage Almanac,” the “Self-Storage Development Handbook,” and the “Self‑Storage Buyer’s Guide.”

Since 1974, Phoenix-based MiniCo, Inc. has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.

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