VirtualLogger Announces Compliance with PCI DSS 1.2
VirtualLogger has upgraded its systems, policies and procedures and has certified to be compliant with version 1.2 of the Payment Card Industry Data Security Standards. With PCI DSS 1.2 certification, VirtualLogger helps call centers outsource compliance for call recording and screen capture data, allowing these clients to focus on other areas in their call center operations.
Charlotte, NC, January 20, 2010 --(PR.com)-- Provides Added Security for Call Recording and Quality Monitoring
VirtualLogger has upgraded its systems, policies and procedures and has certified to be compliant with version 1.2 of the Payment Card Industry Data Security Standards. With PCI DSS 1.2 certification, VirtualLogger helps call centers outsource compliance for call recording and screen capture data, allowing these clients to focus on other areas in their call center operations.
To achieve compliance with the latest standards, VirtualLogger uses a wide variety of methods. VirtualLogger employs AES 256-bit encryption to protect client data. The company provides flexible security features that allow call center clients to enforce the policies specified by the PCI standards. This optional functionality includes a powerful API to prevent recording of sensitive data, dual factor user authentication, comprehensive audit logs, and file-level encryption as well as FTPS and HTTPS to enable sensitive cardholder data to be moved, archived, and stored while protecting it from unauthorized access. VirtualLogger uses a SAS 70-compliant data storage facility with a full range of physical and logical security measures.
To demonstrate its commitment to meeting PCI DSS 1.2 standards, VirtualLogger has gone beyond the requirements for a service provider of its type. As part of its certification process, VirtualLogger passed two separate ASV vulnerability scans from two independent scanning companies, rather than the usual single vendor and engaged a Qualified Security Assessor in completing its SAQ_D.
“Since VirtualLogger offers recording and quality monitoring as a service, we’ve always been committed to data security. By adding PCI 1.2 certification we’re strengthening our commitment to clients,” said Jim Veilleux, President of VirtualLogger. “In an increasingly online world, VirtualLogger offers clients the guarantee that the data we handle will remain secure.”
To find out more about VirtualLogger, call 866-864-5376 or send an email to info@virtuallogger.com.
About VirtualLogger. VirtualLogger LLC is the first and leading provider of contact center recording and quality monitoring on a hosted or ASP basis. VirtualLogger provides 100%, random and on-demand recording, screen capture, quality monitoring, analytics and related technologies – all on a “pay as you go” basis. The VirtualLogger hosted model eliminates capital expenditures, greatly reduces technological and financial risk, increases return on investment and lowers total cost of ownership for contact center technology. With more than 200 million calls recorded over 12 years and two years on the INC 500 list, VirtualLogger has a proven track record of success.
Contact:
Cliff LaCoursiere
VirtualLogger LLC
617-899-1433
clacoursiere@virtuallogger.com
www.virtuallogger.com
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VirtualLogger has upgraded its systems, policies and procedures and has certified to be compliant with version 1.2 of the Payment Card Industry Data Security Standards. With PCI DSS 1.2 certification, VirtualLogger helps call centers outsource compliance for call recording and screen capture data, allowing these clients to focus on other areas in their call center operations.
To achieve compliance with the latest standards, VirtualLogger uses a wide variety of methods. VirtualLogger employs AES 256-bit encryption to protect client data. The company provides flexible security features that allow call center clients to enforce the policies specified by the PCI standards. This optional functionality includes a powerful API to prevent recording of sensitive data, dual factor user authentication, comprehensive audit logs, and file-level encryption as well as FTPS and HTTPS to enable sensitive cardholder data to be moved, archived, and stored while protecting it from unauthorized access. VirtualLogger uses a SAS 70-compliant data storage facility with a full range of physical and logical security measures.
To demonstrate its commitment to meeting PCI DSS 1.2 standards, VirtualLogger has gone beyond the requirements for a service provider of its type. As part of its certification process, VirtualLogger passed two separate ASV vulnerability scans from two independent scanning companies, rather than the usual single vendor and engaged a Qualified Security Assessor in completing its SAQ_D.
“Since VirtualLogger offers recording and quality monitoring as a service, we’ve always been committed to data security. By adding PCI 1.2 certification we’re strengthening our commitment to clients,” said Jim Veilleux, President of VirtualLogger. “In an increasingly online world, VirtualLogger offers clients the guarantee that the data we handle will remain secure.”
To find out more about VirtualLogger, call 866-864-5376 or send an email to info@virtuallogger.com.
About VirtualLogger. VirtualLogger LLC is the first and leading provider of contact center recording and quality monitoring on a hosted or ASP basis. VirtualLogger provides 100%, random and on-demand recording, screen capture, quality monitoring, analytics and related technologies – all on a “pay as you go” basis. The VirtualLogger hosted model eliminates capital expenditures, greatly reduces technological and financial risk, increases return on investment and lowers total cost of ownership for contact center technology. With more than 200 million calls recorded over 12 years and two years on the INC 500 list, VirtualLogger has a proven track record of success.
Contact:
Cliff LaCoursiere
VirtualLogger LLC
617-899-1433
clacoursiere@virtuallogger.com
www.virtuallogger.com
###
Contact
VirtualLogger, LLC
Cliff LaCoursiere
617-899-1433
www.virtuallogger.com
Cliff LaCoursiere
617-899-1433
www.virtuallogger.com
Contact
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