Future Technology LLC, (FT) a Division of Al Yousuf LLC Achieves ISO9001:2008 Quality Management Certification
Future Technology LLC, the leading supplier of IP Telephony, Call & Contact Center and Unified Communication solutions announces today that the Future Technology Dubai and Abu Dhabi offices have attained the ISO 9001:2008 certification from Lloyd’s Register Quality Assurance Ltd., a United Kingdom Quality Accredited (UKAS) organization.
Dubai, United Arab Emirates, January 31, 2010 --(PR.com)-- Future Technology LLC (www.futuretechnology-me.com), the leading supplier of IP Telephony, Call & Contact Center and Unified Communication solutions announces today that the Future Technology Dubai and Abu Dhabi offices have attained the ISO 9001:2008 certification from Lloyd’s Register Quality Assurance Ltd., a United Kingdom Quality Accredited (UKAS) organization.
“This is an important milestone for FT,” said Firas Al Talibi, Managing Director, Future Technology. “Our reputation as a leading provider of IP Telephony, Call & Contact Center and Unified Communication solutions is further enhanced with this certification.” The ISO 9001:2008 standard specifies quality management system requirements and is considered one of the most adopted standards world-wide. Many national and international organizations strive to comply with this standard. Basem Obaid, MEA Area Manager for Lloyds Register Group said, “We are pleased to certify Future Technology’s Dubai and Abu Dhabi offices against the ISO 9001:2008 standard requirements. These certificates were awarded based on a full audit review and assessment of Future Technology’s operations.”
Ahmed F. Osman, General Manager, FT Dubai and Qatar said, “This significant accomplishment reinforces FT’s commitment to operational excellence. The Quality Management Systems implemented by Future Technology in the Dubai and Abu Dhabi offices were assessed against international standards and best practices to ensure Total Quality Management is practiced throughout the entire organization.” The ISO 9001:2008 standard enables the organization to increase its effectiveness towards achieving enhanced competitiveness, as the standard focuses on customer satisfaction. The ISO 9001:2008 standard considers the employees’ involvement as one of the critical success factors in order to maintain a quality management system and to ensure continual improvement.
Vinod Jacob, General Manager of FT Abu Dhabi continues, “The business communication solutions FT implements for our customers are mission critical. Our customers expect the highest level of expertise during all phases of a project. Attaining the ISO 9001:2008 certification affirms FT’s commitment to continuously improve our services and deliverables for the benefit of our customers.”
The award was made through Lloyd’s Register Quality Assurance (LRQA), a world leader in assessing business processes and products against internationally recognized standards. LRQA emphasizes that ISO 9001:2008 focuses on processes and customer satisfaction rather than procedures and so is equally applicable to solution providers, such as Future Technology, as well as to manufacturers.
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For further information, please contact
Sales & Media contact: Vinod Kuttan Tel +971 04 609 0800;
Email: vkuttan@futuretechnology-me.com
About Future Technology
Since its establishment in 1997, Future Technology (www.futuretechnology-me.com), a member of the Al Yousuf Group, has been distributing and supporting telecommunication products throughout the UAE and Qatar markets. We are recognized for our expertise in delivering business IP Telephony and Unified Communication solutions to the hospitality, telecommunication, government, financial, and retail industries. Being the only Platinum-level Avaya Business Partner in the UAE and Qatar markets positions Future Technology with the ability to deliver industry-leading communication solutions for mission-critical business requirements.
About Lloyd’s Register
LRQA is a member of the Lloyd’s Register Group. Lloyd’s Register provides independent assurance to companies operating high-risk capital intensive assets in energy and transportation to enhance the safety of life, property and the environment, thereby helping our clients ensure safe, responsible and sustainable supply chains. The Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal. Lloyd’s Register stands apart: independent, objective, experienced and uncompromising in our commitment to help clients produce an overall positive impact on society and the environment. Services are provided by members of the Lloyd’s Register Group.
About UKAS
The United Kingdom Accreditation Service (http://www.ukas.com/) is the sole national accreditation body recognized by government to assess, against internationally agreed standards, organizations that provide certification, testing, inspection, and calibration services.
Accreditation by UKAS demonstrates the competence, impartiality and performance capability of these evaluators.
UKAS is a non-profit-distributing company, limited by guarantee, and operates under a Memorandum of Understanding with the Government through the Secretary of State for Business, Innovation and Skills.
“This is an important milestone for FT,” said Firas Al Talibi, Managing Director, Future Technology. “Our reputation as a leading provider of IP Telephony, Call & Contact Center and Unified Communication solutions is further enhanced with this certification.” The ISO 9001:2008 standard specifies quality management system requirements and is considered one of the most adopted standards world-wide. Many national and international organizations strive to comply with this standard. Basem Obaid, MEA Area Manager for Lloyds Register Group said, “We are pleased to certify Future Technology’s Dubai and Abu Dhabi offices against the ISO 9001:2008 standard requirements. These certificates were awarded based on a full audit review and assessment of Future Technology’s operations.”
Ahmed F. Osman, General Manager, FT Dubai and Qatar said, “This significant accomplishment reinforces FT’s commitment to operational excellence. The Quality Management Systems implemented by Future Technology in the Dubai and Abu Dhabi offices were assessed against international standards and best practices to ensure Total Quality Management is practiced throughout the entire organization.” The ISO 9001:2008 standard enables the organization to increase its effectiveness towards achieving enhanced competitiveness, as the standard focuses on customer satisfaction. The ISO 9001:2008 standard considers the employees’ involvement as one of the critical success factors in order to maintain a quality management system and to ensure continual improvement.
Vinod Jacob, General Manager of FT Abu Dhabi continues, “The business communication solutions FT implements for our customers are mission critical. Our customers expect the highest level of expertise during all phases of a project. Attaining the ISO 9001:2008 certification affirms FT’s commitment to continuously improve our services and deliverables for the benefit of our customers.”
The award was made through Lloyd’s Register Quality Assurance (LRQA), a world leader in assessing business processes and products against internationally recognized standards. LRQA emphasizes that ISO 9001:2008 focuses on processes and customer satisfaction rather than procedures and so is equally applicable to solution providers, such as Future Technology, as well as to manufacturers.
###
For further information, please contact
Sales & Media contact: Vinod Kuttan Tel +971 04 609 0800;
Email: vkuttan@futuretechnology-me.com
About Future Technology
Since its establishment in 1997, Future Technology (www.futuretechnology-me.com), a member of the Al Yousuf Group, has been distributing and supporting telecommunication products throughout the UAE and Qatar markets. We are recognized for our expertise in delivering business IP Telephony and Unified Communication solutions to the hospitality, telecommunication, government, financial, and retail industries. Being the only Platinum-level Avaya Business Partner in the UAE and Qatar markets positions Future Technology with the ability to deliver industry-leading communication solutions for mission-critical business requirements.
About Lloyd’s Register
LRQA is a member of the Lloyd’s Register Group. Lloyd’s Register provides independent assurance to companies operating high-risk capital intensive assets in energy and transportation to enhance the safety of life, property and the environment, thereby helping our clients ensure safe, responsible and sustainable supply chains. The Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal. Lloyd’s Register stands apart: independent, objective, experienced and uncompromising in our commitment to help clients produce an overall positive impact on society and the environment. Services are provided by members of the Lloyd’s Register Group.
About UKAS
The United Kingdom Accreditation Service (http://www.ukas.com/) is the sole national accreditation body recognized by government to assess, against internationally agreed standards, organizations that provide certification, testing, inspection, and calibration services.
Accreditation by UKAS demonstrates the competence, impartiality and performance capability of these evaluators.
UKAS is a non-profit-distributing company, limited by guarantee, and operates under a Memorandum of Understanding with the Government through the Secretary of State for Business, Innovation and Skills.
Contact
Future Technology
Vinod Kuttan
+971 4 609 0800
www.futuretechnology-me.com
Vinod Kuttan
+971 4 609 0800
www.futuretechnology-me.com
Contact
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