New Free Referral Service Steers Families Through Maze of Healthcare Choices
MT Care Navigators is Most Comprehensive Service of Its Kind in the State; Elder Care Issues a Specialty.
Methuen, MA, February 02, 2010 --(PR.com)-- Your mother has been diagnosed with Alzheimer's. What's the next step? Your father has had a stroke and needs intensive rehabilitation. How do you find the best place for him? You have a brain-injured son who needs some adaptive equipment. How do you begin the search?
When it comes to difficult medical situations like those described above, it's not necessarily getting answers to critical questions that is the hardest part. More often, it's trying to figure out the right questions.
"When faced with a dire medical issue, few people or their family members have any idea what the first step is," said Marlene Sheehy, co-founder and CEO of MT Care Navigators (www.mtcarenavigators.com), a new referral service that connect patients and their families with a wide variety of medical resources. "Let's say a person's mother has just been diagnosed with Parkinson's. What do you do first? Do you call primary care physicians for a recommendation? Do you call rehab facilities?
"If you were 100% sure that your mother needs assisted living, you might start by evaluating some of the available facilities. But no layperson is qualified to make that determination. So most people are in the unfortunate position of trying to figure out the initial action steps on their own or with limited resources. And with healthcare reform on the horizon, the situation will become even more confusing for the consumer."
Steering through the maze of healthcare options in the above scenarios is the mission of Methuen-based MT Care Navigators. Sheehy, along with COO and co-founder Teresa Burns, created the service after seeing how perplexed patients and families were when faced with life-altering medical decisions. They realized that people are not fully educated on the multiple facets of the healthcare industry, and are unaware of the services and support that is available to them. Their intention is to make MT Care Navigators a "one-stop shop": experts in the process from the time of hospitalization to discharge home and everything in-between.
Both women offer impeccable credentials. Sheehy is a former registered nurse with years of experience in various settings. She also has a thorough knowledge of how short- and long-term care facilities operate. Burns has extensive experience with assisted living facilities and has been guiding and educating seniors and their families in all service sectors. She has also been responsible for developing a wide range of community resources and educational programs. Both women are experts in patient needs assessment and resource identification.
The variety of services available through MT Care Navigators - which provides its service free of charge to customers - is broader than those from any other provider. While "standard" services such as selecting assisted living facilities, evaluating hospice care, and recommending support groups are available, the company also offers resources for elder law, transportation, meal planning, even pet sitting. What's more, while elder care and elder issues are a specialty of the company, MT Care Navigators is equipped with resources for patients of all ages with a wide range of diagnoses.
The personalized service provided by MT Care Navigators also differs from competitive offerings because the company actually contacts the recommended resources, provides initial screenings, and even sets up appointments.
"Most firms simply provide the customer with a list of places and then call it a day," observed Burns. "The customer has to do all the calling, screening and evaluating. That's really the hard part and why people turn to a service likes ours in the first place."
More information about MT Care Navigators is available by calling (888) 682-2730 or at www.mtcarenavigators.com.
About MT Care Navigators
Established in 2009, MT Care Navigators was founded as a free referral service to help patients and family members "navigate" through the maze of healthcare choices and assist them in making the best decision for their specific medical situation. While "standard" services such as selecting assisted living facilities, evaluating hospice care, and recommending support groups are available, the company also offers resources for elder law, transportation, meal planning, even pet sitting, making MT Care Navigators the most comprehensive service of its kind. More information is available by calling (888) 682-2730 or on the company's Web site at (www.mtcarenavigators.com).
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When it comes to difficult medical situations like those described above, it's not necessarily getting answers to critical questions that is the hardest part. More often, it's trying to figure out the right questions.
"When faced with a dire medical issue, few people or their family members have any idea what the first step is," said Marlene Sheehy, co-founder and CEO of MT Care Navigators (www.mtcarenavigators.com), a new referral service that connect patients and their families with a wide variety of medical resources. "Let's say a person's mother has just been diagnosed with Parkinson's. What do you do first? Do you call primary care physicians for a recommendation? Do you call rehab facilities?
"If you were 100% sure that your mother needs assisted living, you might start by evaluating some of the available facilities. But no layperson is qualified to make that determination. So most people are in the unfortunate position of trying to figure out the initial action steps on their own or with limited resources. And with healthcare reform on the horizon, the situation will become even more confusing for the consumer."
Steering through the maze of healthcare options in the above scenarios is the mission of Methuen-based MT Care Navigators. Sheehy, along with COO and co-founder Teresa Burns, created the service after seeing how perplexed patients and families were when faced with life-altering medical decisions. They realized that people are not fully educated on the multiple facets of the healthcare industry, and are unaware of the services and support that is available to them. Their intention is to make MT Care Navigators a "one-stop shop": experts in the process from the time of hospitalization to discharge home and everything in-between.
Both women offer impeccable credentials. Sheehy is a former registered nurse with years of experience in various settings. She also has a thorough knowledge of how short- and long-term care facilities operate. Burns has extensive experience with assisted living facilities and has been guiding and educating seniors and their families in all service sectors. She has also been responsible for developing a wide range of community resources and educational programs. Both women are experts in patient needs assessment and resource identification.
The variety of services available through MT Care Navigators - which provides its service free of charge to customers - is broader than those from any other provider. While "standard" services such as selecting assisted living facilities, evaluating hospice care, and recommending support groups are available, the company also offers resources for elder law, transportation, meal planning, even pet sitting. What's more, while elder care and elder issues are a specialty of the company, MT Care Navigators is equipped with resources for patients of all ages with a wide range of diagnoses.
The personalized service provided by MT Care Navigators also differs from competitive offerings because the company actually contacts the recommended resources, provides initial screenings, and even sets up appointments.
"Most firms simply provide the customer with a list of places and then call it a day," observed Burns. "The customer has to do all the calling, screening and evaluating. That's really the hard part and why people turn to a service likes ours in the first place."
More information about MT Care Navigators is available by calling (888) 682-2730 or at www.mtcarenavigators.com.
About MT Care Navigators
Established in 2009, MT Care Navigators was founded as a free referral service to help patients and family members "navigate" through the maze of healthcare choices and assist them in making the best decision for their specific medical situation. While "standard" services such as selecting assisted living facilities, evaluating hospice care, and recommending support groups are available, the company also offers resources for elder law, transportation, meal planning, even pet sitting, making MT Care Navigators the most comprehensive service of its kind. More information is available by calling (888) 682-2730 or on the company's Web site at (www.mtcarenavigators.com).
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Contact
MT Care Navigators
Kaitlyn Siner
(401) 339-0954
www.mtcarenavigators.com
Kaitlyn Siner
(401) 339-0954
www.mtcarenavigators.com
Contact
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