Homewood Suites Names Top Performing Hotels of 2009
Homewood Suites by Hilton, the international brand of all-suite, residential-style hotels, today announced its top performing properties of 2009.
McLean, VA, March 31, 2010 --(PR.com)-- Awards Given to Top-Ranked Properties During Series of Regional Revenue Rallies
Homewood Suites by Hilton, the international brand of all-suite, residential-style hotels, today announced its top performing properties of 2009. The results are based on three key components: quality assurance audits measuring cleanliness, condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical lodging accommodations.
Twenty five hotels from the brand’s portfolio of nearly 300 properties were ranked in this year’s top performers list. Award winners receive a trophy, monetary prize and special recognition during a series of regional brand meetings.
“It’s often the small details that make a big difference to our guests,” said Bill Duncan, Global Head, Brand Management, Homewood Suites. “Each of these hotels has gone above and beyond in exceeding customer expectations, meeting our stringent brand standards and maintaining a clean beautiful property.”
The top-ranked hotel received special recognition with a “Connie” Award, named after Hilton Worldwide’s founder Conrad Hilton. This year’s Connie Award winner is the Homewood Suites by Hilton Charleston/Airport Convention Center, SC. The property is overseen by General Manager, Torri Jennings, and Director of Sales, Connie Armstrong.
Additional Merit winners included:
1. Dallas-Frisco, Texas – GM: Joel Welborn; DOS: Michelle White
2. Denver-Tech Center, Colo. – GM: Todd Dickson; DOS: Linda Aulisio
3. Toronto-Oakville, Ontario, Canada – DOS: Christina Anderson
4. Oklahoma City-West, Okla. – GM: Jenny Hankins; DOS: Kimberly Campbell
5. Phoenix North / Happy Valley, Ariz. – GM: Katie Huff; DOS: Susan Klucar
6. Henderson/South Las Vegas, Nev. – GM: Kyle Johnson; Sales Manager: Jean Lee
7. Omaha/Downtown, Neb. – GM: Linda Saron
8. Phoenix/Avondale, Ariz. – GM: Anna Fuchs; DOS: Toni Lindner
9. Tampa-Airport/Westshore, Fla. – GM: Todd Kinney; DOS: Mike Nealon
10. St. Louis Riverport – Airport West, Mo. – GM: James Vavak; DOS: John Kuithe
11. Santa Fe – North, N.M. – GM: Lisa Vigil; DOS: Nancy Bankston Johns
12. Alexandria, Va. – GM: Charles Gellad; AGM: Liliana Torres
13. Vancouver/Portland, Wash. – GM: Kari Jonassen; DOS: Tracie Red Elk
14. Birmingham South – Inverness, Ala. – GM: Gayle Wilkinson
15. Falls Church – I-495 @ Rt. 50, Va. – GM: Jean-Pierre Gaster; DOS: Bob Duffey
16. Palm Beach Gardens, Fla. – GM: Liz Oliver; DOS: Andrew Saporito
17. San Diego Airport / Liberty Station, Calif. – GM: Rick Brown; DOS: Jaci Sims
18. Jacksonville-South/St. John’s Center, Fla. – GM: Karen Rosenstrom; DOS: Randy Nathan
19. Miami-Airport/West, Fla. – GM: Jenny Estrada; DOS: Juan Quiroz
20. Huntsville/Village of Providence, Ala. – GM: Tricia Gonterman; DOS: Jennifer Middleton
21. Pensacola-Airport (Cordova Mall), Fla. – GM: Cindi Hasty; DOS: Courtney Brooks
22. Houston-Clear Lake, Texas – GM: Melissa Cortinas; DOS: Joan Medland
23. Daytona Beach/Speedway-Airport, Fla. – GM: Wismer Johnson; DOS: Marisol Moreno
24. Dover, N.H. – GM: Shannon Mitchell
About Homewood Suites by Hilton
Launched in 1989, the Homewood Suites by Hilton brand today has nearly 300 hotels open with approximately 110 in the development pipeline. Beyond its spacious suites and home-like amenities, additional guest features include an on-site Suite Shop convenience store, complimentary grocery shopping services*, a complete business center and laundry services at most locations.
To make reservations at a Homewood Suites by Hilton hotel, travelers can visit the Homewood Suites Web site at homewoodsuites.com or call 1-800-CALL-HOME. Homewood Suites by Hilton participates in Hilton HHonors, the only hotel rewards program that offers Points & Miles and No Blackout Dates.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than 90 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,500 hotels in 81 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
For more information about the company, please visit www.hiltonworldwide.com.
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*Guest pays for groceries. Other restrictions apply.
Hilton HHonors®, Double Dip® and Double Dipping® are trademarks owned by Hilton HHonors Worldwide, LLC. Hilton HHonors membership, earning of Points & Miles®, and redemption of points are subject to HHonors Terms and Conditions.
Contact:
Brad Carmony
Director, Brand Public Relations
(901) 374-6518
Brad.Carmony@Hilton.com
Homewood Suites by Hilton, the international brand of all-suite, residential-style hotels, today announced its top performing properties of 2009. The results are based on three key components: quality assurance audits measuring cleanliness, condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical lodging accommodations.
Twenty five hotels from the brand’s portfolio of nearly 300 properties were ranked in this year’s top performers list. Award winners receive a trophy, monetary prize and special recognition during a series of regional brand meetings.
“It’s often the small details that make a big difference to our guests,” said Bill Duncan, Global Head, Brand Management, Homewood Suites. “Each of these hotels has gone above and beyond in exceeding customer expectations, meeting our stringent brand standards and maintaining a clean beautiful property.”
The top-ranked hotel received special recognition with a “Connie” Award, named after Hilton Worldwide’s founder Conrad Hilton. This year’s Connie Award winner is the Homewood Suites by Hilton Charleston/Airport Convention Center, SC. The property is overseen by General Manager, Torri Jennings, and Director of Sales, Connie Armstrong.
Additional Merit winners included:
1. Dallas-Frisco, Texas – GM: Joel Welborn; DOS: Michelle White
2. Denver-Tech Center, Colo. – GM: Todd Dickson; DOS: Linda Aulisio
3. Toronto-Oakville, Ontario, Canada – DOS: Christina Anderson
4. Oklahoma City-West, Okla. – GM: Jenny Hankins; DOS: Kimberly Campbell
5. Phoenix North / Happy Valley, Ariz. – GM: Katie Huff; DOS: Susan Klucar
6. Henderson/South Las Vegas, Nev. – GM: Kyle Johnson; Sales Manager: Jean Lee
7. Omaha/Downtown, Neb. – GM: Linda Saron
8. Phoenix/Avondale, Ariz. – GM: Anna Fuchs; DOS: Toni Lindner
9. Tampa-Airport/Westshore, Fla. – GM: Todd Kinney; DOS: Mike Nealon
10. St. Louis Riverport – Airport West, Mo. – GM: James Vavak; DOS: John Kuithe
11. Santa Fe – North, N.M. – GM: Lisa Vigil; DOS: Nancy Bankston Johns
12. Alexandria, Va. – GM: Charles Gellad; AGM: Liliana Torres
13. Vancouver/Portland, Wash. – GM: Kari Jonassen; DOS: Tracie Red Elk
14. Birmingham South – Inverness, Ala. – GM: Gayle Wilkinson
15. Falls Church – I-495 @ Rt. 50, Va. – GM: Jean-Pierre Gaster; DOS: Bob Duffey
16. Palm Beach Gardens, Fla. – GM: Liz Oliver; DOS: Andrew Saporito
17. San Diego Airport / Liberty Station, Calif. – GM: Rick Brown; DOS: Jaci Sims
18. Jacksonville-South/St. John’s Center, Fla. – GM: Karen Rosenstrom; DOS: Randy Nathan
19. Miami-Airport/West, Fla. – GM: Jenny Estrada; DOS: Juan Quiroz
20. Huntsville/Village of Providence, Ala. – GM: Tricia Gonterman; DOS: Jennifer Middleton
21. Pensacola-Airport (Cordova Mall), Fla. – GM: Cindi Hasty; DOS: Courtney Brooks
22. Houston-Clear Lake, Texas – GM: Melissa Cortinas; DOS: Joan Medland
23. Daytona Beach/Speedway-Airport, Fla. – GM: Wismer Johnson; DOS: Marisol Moreno
24. Dover, N.H. – GM: Shannon Mitchell
About Homewood Suites by Hilton
Launched in 1989, the Homewood Suites by Hilton brand today has nearly 300 hotels open with approximately 110 in the development pipeline. Beyond its spacious suites and home-like amenities, additional guest features include an on-site Suite Shop convenience store, complimentary grocery shopping services*, a complete business center and laundry services at most locations.
To make reservations at a Homewood Suites by Hilton hotel, travelers can visit the Homewood Suites Web site at homewoodsuites.com or call 1-800-CALL-HOME. Homewood Suites by Hilton participates in Hilton HHonors, the only hotel rewards program that offers Points & Miles and No Blackout Dates.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than 90 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,500 hotels in 81 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
For more information about the company, please visit www.hiltonworldwide.com.
###
*Guest pays for groceries. Other restrictions apply.
Hilton HHonors®, Double Dip® and Double Dipping® are trademarks owned by Hilton HHonors Worldwide, LLC. Hilton HHonors membership, earning of Points & Miles®, and redemption of points are subject to HHonors Terms and Conditions.
Contact:
Brad Carmony
Director, Brand Public Relations
(901) 374-6518
Brad.Carmony@Hilton.com
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Alysia Powell
305-448-7450
Alysia Powell
305-448-7450
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