UniversalExams.com Launches Improved Pass Guarantee
UniversalExams.com makes the best even better by launching a new and improved, best-in-class 100% pass guarantee.
Hammonton, NJ, July 24, 2010 --(PR.com)-- UniversalExams.com, your one-stop shop for ISEB Foundation, ISEB Intermediate, ISTQB Foundation / CTFL and ISTQB Advanced software testing self-study training packages, is proud to announce the enhancement of the Company’s already best-in-class pass guarantee.
Previously, the policy required that students fail their exam on two separate occasions in order to qualify for a refund. The rationale was that 2 failed attempts is a better indicator of the quality of the course materials, because a 1-time failure could be the result of nerves on the day or not preparing correctly.
Now, however, UniversalExams.com has decided to eliminate this “double-fail” rule. Any student that fails his / her ISEB Foundation, ISEB Intermediate, ISTQB Foundation, CTFL, or ISTQB Advanced exam the first time is now eligible for a full refund. This new pass guarantee policy is unprecedented within the industry, and is a testament to the Company’s confidence in the quality of its course materials, as well as its historically low fail rate. Since inception, customers have enjoyed a 99.4% pass rate using the Company’s training packages.
“Since 2002, UniversalExams.com has been a trusted provider of high quality ISTQB and ISEB software testing certification self-study training courses, and we stand behind our products whole-heartedly,” said UniversalExams.com Operations Manager David Medina. “The purpose of enhancing the pass-guarantee is to show people that we truly believe in our training packages… and that we are willing to walk the walk, not just talk the talk.”
Although most other ISEB and ISTQB training providers have some type of pass guarantee in place, essentially all of them impose restrictions that are disadvantageous to customers. For example, many providers will offer a second training package for free instead of a refund of the original purchase price. Others place time limitations on their guarantees, for example requiring that refund claims are made within 30 days of purchase. Still others offer only partial refunds or store credits.
“Again, we do not wish to simply tell people that we have the best software testing training courses, we aim to prove it by offering the best pass guarantee available anywhere,” said Medina. “We have done our research, and the only thing I can say is that there is a reason our competitors tend to offer watered-down guarantees.”
To qualify for a refund, customers must provide a copy of the official results sheet for the failed examination attempt. Other than this simple requirement, the policy is “no questions asked,” which correlates with the Company’s overarching philosophy to keep things simple and straightforward for its customers.
UniversalExams.com is your one-stop shop for ISTQB and ISEB training materials. From ISEB Foundation to ISEB Intermediate, ISTQB Foundation to ISTQB Advanced, UniversalExams.com offers the most well-known and comprehensive training packages available anywhere.
About UniversalExams.com
http://www.UniversalExams.com provides cost-effective self-study training packages for ISEB, ISTQB-CTFL & ASTQB certification exams. Packages include detailed study guides, practice exams, diagrams, audio tutorials, double-sided flashcards, worksheets, revision papers, forum access, and more. Best of all, all of our training courses come with an ironclad, 100% guarantee –pass, or your money back.
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Previously, the policy required that students fail their exam on two separate occasions in order to qualify for a refund. The rationale was that 2 failed attempts is a better indicator of the quality of the course materials, because a 1-time failure could be the result of nerves on the day or not preparing correctly.
Now, however, UniversalExams.com has decided to eliminate this “double-fail” rule. Any student that fails his / her ISEB Foundation, ISEB Intermediate, ISTQB Foundation, CTFL, or ISTQB Advanced exam the first time is now eligible for a full refund. This new pass guarantee policy is unprecedented within the industry, and is a testament to the Company’s confidence in the quality of its course materials, as well as its historically low fail rate. Since inception, customers have enjoyed a 99.4% pass rate using the Company’s training packages.
“Since 2002, UniversalExams.com has been a trusted provider of high quality ISTQB and ISEB software testing certification self-study training courses, and we stand behind our products whole-heartedly,” said UniversalExams.com Operations Manager David Medina. “The purpose of enhancing the pass-guarantee is to show people that we truly believe in our training packages… and that we are willing to walk the walk, not just talk the talk.”
Although most other ISEB and ISTQB training providers have some type of pass guarantee in place, essentially all of them impose restrictions that are disadvantageous to customers. For example, many providers will offer a second training package for free instead of a refund of the original purchase price. Others place time limitations on their guarantees, for example requiring that refund claims are made within 30 days of purchase. Still others offer only partial refunds or store credits.
“Again, we do not wish to simply tell people that we have the best software testing training courses, we aim to prove it by offering the best pass guarantee available anywhere,” said Medina. “We have done our research, and the only thing I can say is that there is a reason our competitors tend to offer watered-down guarantees.”
To qualify for a refund, customers must provide a copy of the official results sheet for the failed examination attempt. Other than this simple requirement, the policy is “no questions asked,” which correlates with the Company’s overarching philosophy to keep things simple and straightforward for its customers.
UniversalExams.com is your one-stop shop for ISTQB and ISEB training materials. From ISEB Foundation to ISEB Intermediate, ISTQB Foundation to ISTQB Advanced, UniversalExams.com offers the most well-known and comprehensive training packages available anywhere.
About UniversalExams.com
http://www.UniversalExams.com provides cost-effective self-study training packages for ISEB, ISTQB-CTFL & ASTQB certification exams. Packages include detailed study guides, practice exams, diagrams, audio tutorials, double-sided flashcards, worksheets, revision papers, forum access, and more. Best of all, all of our training courses come with an ironclad, 100% guarantee –pass, or your money back.
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Contact
UniversalExams.com
Jon Clark
1-800-449-2450
www.universalexams.com
Jon Clark
1-800-449-2450
www.universalexams.com
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