MarketResearchCareers Announces #1 Ranked Market Research Suppliers

Stamford, CT, August 17, 2010 --(PR.com)-- In a recently released report entitled the 2010 Market Research Supplier Satisfaction Survey, MarketResearchCareers surveyed the buyers and users of more than 90 market research suppliers across four industry segments.

Each supplier was evaluated upon six critical dimensions -- including customer service, price, and segment-specific attributes.

Based upon the overall satisfaction scores obtained from each company's own customers, those achieving the coveted #1 ranking in 2010, by segment, include:

* Full Service Research: Directions Research (Ranked #8 in 2009)
* Syndicated Research: Gartner (also #1 in 2009)
* Online Sample: e-Rewards (also #1 in 2009)
* Online Survey Software: Sawtooth Software (#3 in 2009)

"It is inspiring to see firms like e-Rewards and Gartner consistently deliver at the highest levels for their customers over multiple years," said Mike Carroll, Director of Sales and Marketing for MarketResearchCareers. "It's equally exciting to see firms such as Directions Research and Sawtooth Software breakthrough and be rewarded with the highest satisfaction scores by their own customers," said Carroll.

"We are honored to be recognized by MarketResearchCareers' Research Supplier Survey as the industry leader in customer service among online sample providers," says Chris Havemann, CEO of e-Rewards, Inc. "We are committed to continuing to deliver the highest quality products and services to our clients."

The 2010 Market Research Supplier Satisfaction Survey also identifies the firms used by the greatest number of research buyers and professionals, by segment:

* Full Service Research: TNS (18%)
* Syndicated Research: Nielsen (38%)
* Online Sample: e-Rewards (64%)
* Online Survey Software: SurveyMonkey (26%)

In addition to helping buyers of market research services select the best firm based upon their needs, the report also quantifies the exploding need for higher quality data and increased customer service levels. The report also reveals pricing pressures for market research have quietly abated over the past year.

The 2010 Market Research Supplier Satisfaction Survey captured the opinions of 565 market research professionals. The research was conducted between July 7 and July 27, 2010 and possesses an aggregate data tolerance of +/- 4.1% at the 95% confidence level.

For additional information, please contact:
Mike Carroll
Director of Sales and Marketing
1-800-872-5401
mcarroll@marketresearchcareers.com

About MarketResearchCareers
MarketResearchCareers is the career website with the most comprehensive database of resumes and jobs focusing exclusively on the Market Research industry.

Visited monthly by nearly half of all market research professionals in the United States and possessing the resumes of more than 30,000 market researchers, MarketResearchCareers is your market research staffing headquarters. See why so many corporate hiring managers, human resource professionals, market research suppliers, and thousands of skilled researchers turn to MarketResearchCareers to fill their market research jobs.

Visit us on the web at http://www.marketresearchcareers.com/ or call us at 1-800-872-5401.

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