West Yorkshire’s Largest Independent Electrics Retailer Saves £10,000 with Route Optimiser from Postcode Anywhere
Sonic Megastore reports 20% increase in efficiency and offers customers a two-hour delivery window.
Worcester, United Kingdom, September 30, 2010 --(PR.com)-- West Yorkshire’s largest independent electrics retailer will save £10,000 this year using faster delivery scheduling software from Postcode Anywhere.
Sonic Megastore uses online route optimisation technology from www.routeoptimiser.com to deliver its range of TVs, washers and cookers faster and more efficiently. Because they can now offer customers a two-hour delivery window, the company also reports a “great” improvement in customer service.
Parshotam Showan, Managing Director of Sonic Megastore, said: “Sonic Megastore is a growing company. As our order volumes grew, we recognised that we were too reliant upon individual driver knowledge to plan delivery routes.
“This led to the undesirable situation of efficiencies and service standards being disproportionately dependent upon the particular driver at the time. What would take one driver four hours to complete would take another six or even seven hours to complete.
“Clearly, it was important that we standardised our routing processes and streamlined our entire delivery arrangements.
“Central to our desire to create additional efficiencies was giving our customers a window within which to expect delivery of their goods. We value and respect our customers’ time and it was important the delivery service we offered did not compromise those values.
“Our level of service improved greatly after just one day using Route Optimiser. Suddenly we could give our customers two-hour delivery windows. Now they have to spend less time waiting for their deliveries. Our customers love it.”
“Since using Route Optimiser to plan deliveries, we’ve seen a 20% increase in efficiency, by reducing man hours, completing deliveries faster, and using less fuel. Taking the cost of the service into account, by our estimation this means we’ll save around £10,000 in the first year alone.”
Postcode Anywhere’s Managing Director Guy Mucklow said: “Route optimisation technology can literally double production levels overnight. By providing it as a service on Postcode Anywhere’s online platform, it has finally been made affordable and simple to access.
“Sonic Megastore’s success reaches beyond £10,000 of efficiency savings, because they can now provide customers with estimated delivery times. This kind of customer service benefit is invaluable in a competitive marketplace.”
Route Optimiser can be accessed online through the www.routeoptimiser.com website, with prices starting from as little as £15. No downloads are required and the service works on a pay-as-you-go basis, with no contracts or hidden fees.
For more information about Route Optimiser, please visit www.routeoptimiser.com.
###
Media contact for Postcode Anywhere
Jim Williams – PR Executive, Postcode Anywhere
jim@postcodeanywhere.com
+44 (0) 1905 888 570
Press centre at: http://www.postcodeanywhere.com/press-centre/
Press Pack download: http://www.postcodeanywhere.com/assets/PDFs/press-pack-2010.pdf
Sonic Megastore image at: http://www.postcodeanywhere.com/assets/stock/sonic.jpg
Notes to Editors:
About Postcode Anywhere
Postcode Anywhere has been providing address services for ten years and is the fastest-growing reseller of Royal Mail’s Postcode Address File (PAF®). A multi-award-winning organisation, it has also appeared in successive Deloitte fast-growth European technology company lists. Postcode Anywhere supplies software and services which improve the day-to-day operations of over 8,000 organisations worldwide. Best known as a provider of address auto-fill and verification software, the company offers a range of data-driven services, including route planning and customer profiling. For more information about Postcode Anywhere, please visit www.postcodeanywhere.com.
Recent Awards and Recognition for Postcode Anywhere
• Red Herring Top 100 Europe - 2010
• Best Small IT Supplier of the Year - UK IT Industry Awards (finalist) – 2009
• One of Europe's fastest-growing IT firms - Deloitte Technology Fast 500 EMEA 2008/9 & 2009/10
• Dell Small Business Excellence Award (UK finalist) – 2009
• Small-Medium Sized Business of the Year (regional finalist) - National Business Awards 2009
• Orange Best Use of Technology (Midlands) - 2008 National Business Awards
• Growth Business of the Year - Chamber Awards 2008
• Small Business of the Year - Chamber Awards 2008
• Customer Service Team of the Year (finalist) - National Customer Services Awards 2008
Sonic Megastore uses online route optimisation technology from www.routeoptimiser.com to deliver its range of TVs, washers and cookers faster and more efficiently. Because they can now offer customers a two-hour delivery window, the company also reports a “great” improvement in customer service.
Parshotam Showan, Managing Director of Sonic Megastore, said: “Sonic Megastore is a growing company. As our order volumes grew, we recognised that we were too reliant upon individual driver knowledge to plan delivery routes.
“This led to the undesirable situation of efficiencies and service standards being disproportionately dependent upon the particular driver at the time. What would take one driver four hours to complete would take another six or even seven hours to complete.
“Clearly, it was important that we standardised our routing processes and streamlined our entire delivery arrangements.
“Central to our desire to create additional efficiencies was giving our customers a window within which to expect delivery of their goods. We value and respect our customers’ time and it was important the delivery service we offered did not compromise those values.
“Our level of service improved greatly after just one day using Route Optimiser. Suddenly we could give our customers two-hour delivery windows. Now they have to spend less time waiting for their deliveries. Our customers love it.”
“Since using Route Optimiser to plan deliveries, we’ve seen a 20% increase in efficiency, by reducing man hours, completing deliveries faster, and using less fuel. Taking the cost of the service into account, by our estimation this means we’ll save around £10,000 in the first year alone.”
Postcode Anywhere’s Managing Director Guy Mucklow said: “Route optimisation technology can literally double production levels overnight. By providing it as a service on Postcode Anywhere’s online platform, it has finally been made affordable and simple to access.
“Sonic Megastore’s success reaches beyond £10,000 of efficiency savings, because they can now provide customers with estimated delivery times. This kind of customer service benefit is invaluable in a competitive marketplace.”
Route Optimiser can be accessed online through the www.routeoptimiser.com website, with prices starting from as little as £15. No downloads are required and the service works on a pay-as-you-go basis, with no contracts or hidden fees.
For more information about Route Optimiser, please visit www.routeoptimiser.com.
###
Media contact for Postcode Anywhere
Jim Williams – PR Executive, Postcode Anywhere
jim@postcodeanywhere.com
+44 (0) 1905 888 570
Press centre at: http://www.postcodeanywhere.com/press-centre/
Press Pack download: http://www.postcodeanywhere.com/assets/PDFs/press-pack-2010.pdf
Sonic Megastore image at: http://www.postcodeanywhere.com/assets/stock/sonic.jpg
Notes to Editors:
About Postcode Anywhere
Postcode Anywhere has been providing address services for ten years and is the fastest-growing reseller of Royal Mail’s Postcode Address File (PAF®). A multi-award-winning organisation, it has also appeared in successive Deloitte fast-growth European technology company lists. Postcode Anywhere supplies software and services which improve the day-to-day operations of over 8,000 organisations worldwide. Best known as a provider of address auto-fill and verification software, the company offers a range of data-driven services, including route planning and customer profiling. For more information about Postcode Anywhere, please visit www.postcodeanywhere.com.
Recent Awards and Recognition for Postcode Anywhere
• Red Herring Top 100 Europe - 2010
• Best Small IT Supplier of the Year - UK IT Industry Awards (finalist) – 2009
• One of Europe's fastest-growing IT firms - Deloitte Technology Fast 500 EMEA 2008/9 & 2009/10
• Dell Small Business Excellence Award (UK finalist) – 2009
• Small-Medium Sized Business of the Year (regional finalist) - National Business Awards 2009
• Orange Best Use of Technology (Midlands) - 2008 National Business Awards
• Growth Business of the Year - Chamber Awards 2008
• Small Business of the Year - Chamber Awards 2008
• Customer Service Team of the Year (finalist) - National Customer Services Awards 2008
Contact
Postcode Anywhere
Jim Williams
+44 (0)1905 888 550
www.postcodeanywhere.co.uk/
Jim Williams
+44 (0)1905 888 550
www.postcodeanywhere.co.uk/
Contact
Categories