Derek Naylor to Host MiniCo Webinar on Marketing, Sales and Customer Service Techniques for Self-Storage Businesses

Phoenix, AZ, October 12, 2010 --(PR.com)-- On October 19, 2010, self-storage marketing expert Derek M. Naylor will present a free webinar entitled "How to Become a Self-Storage Sales, Marketing and Customer Service Ninja.” Mr. Naylor, President of Storage Marketing Solutions, will discuss key skills that are important for self-storage owners and managers to master in order to thrive in today’s marketplace. Topics will include the following:

Why site-level personnel are one of the most important links to success
Why bonuses and other incentives don’t work the way we all want them to
Creating real and lasting change in your sales, marketing and customer service culture
Four simple steps to double your lead-to-rental conversion ratio
The most effective and affordable training formula for site-level personnel

"How to Become a Self-Storage Sales, Marketing and Customer Service Ninja” will be sponsored by Storage Marketing Solutions as part of the ongoing Mini‑Storage Messenger Self-Storage Webinar Series. For more information or to register, visit www.ministoragemessenger.com. Online registration is required for this free live event.

MiniCo Insurance Agency, LLC, publishes the “Mini-Storage Messenger,” the leading monthly trade magazine covering the global self-storage industry. Other publications include “Self-Storage Now!,” “Mobile Self-Storage Magazine,” “RV & Boat Storage Today,” “Self‑Storage Canada,” the “Self-Storage Almanac,” the “Self-Storage Development Handbook,” and the “Self‑Storage Buyer’s Guide.”

Since 1974, Phoenix-based MiniCo Insurance Agency, LLC, has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.

For More Information:
Storage Marketing Solutions – www.storagemarketingsolutions.com

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