Carl’s Patio Completes Training and Earns the WomenCertified® Seal

Hollywood, FL, October 16, 2010 --(PR.com)-- WomenCertified today announced that Carl’s Patio has earned the WomenCertified Seal and is specially qualified to provide an extraordinary level of sales and service to women.

Carl’s Patio is proud to serve Florida since 1993. It is the premier outdoor furniture retail group in the United States, with 18 stores in Florida and California. Carl’s Patio has been rated as one of the top five outdoor furniture store chains each year for the past 15 years by our peers in the Casual Furniture industry.

The WomenCertified Program is designed to teach sales and service professionals how to deliver better customer service, with the goal of creating women friendly companies and experiences to increase customer satisfaction.

"We are proud that our associates have earned the WomenCertified Seal," said Gary Ecoff, President of Carl’s Patio. "This further underscores our goal of providing a much higher level of customer service than the traditional patio store. Our associates constantly work hard to meet each customer's needs when they come into our showroom, and being WomenCertified is another example of our commitment to an unmatched buying experience."

To become WomenCertified, sales and service professionals must complete a series of intensive training modules to learn the communication and customer service skills proven to be the most effective and desired among women customers. Once companies and professionals complete the program, they are listed on the WomenCertified Locator on womencertified.com, where consumers can search for certified women friendly companies.

“We are thrilled to add the Carl’s Patio team to our roster of WomenCertified companies and professionals who are raising the bar in providing the best customer service experience to women,” said Delia Passi, founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “Studies show that women are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”

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