Foothill Financial Advisors Team Completes Training and Earns the WomenCertified® Seal

Claremont, CA, October 28, 2010 --(PR.com)-- WomenCertified today announced that Foothill Financial Advisors of Claremont, California, has earned the WomenCertified Seal and is specially qualified to provide an extraordinary level of sales and service to women.

The WomenCertified Program is designed to teach sales and service professionals how to deliver better customer service, with the goal of creating women friendly companies and experiences to increase customer satisfaction.

“We are very proud to be WomenCertified®,” stated John Graham, principal and co-founder of Foothill Financial Advisors. “Earning this certification is a perfect complement to our mission to provide an extraordinary client experience at every opportunity. Being WomenCertified® is all about excellent communication, building trust and going the extra mile, and we’re proud to have earned the distinction of being a WomenCertified® firm that genuinely cares about its clients’ needs.”

To become WomenCertified, sales and service professionals must complete a series of intensive training modules to learn the communication and customer service skills proven to be the most effective and desired among women customers. Once companies and professionals complete the program, they are listed on the WomenCertified Locator on womencertified.com, where consumers can search for certified women friendly companies.

Foothill Financial Advisors is joining the ranks of customer-centric, women friendly WomenCertified® companies during a time when consumers are looking for an overall better customer experience within financial services. In fact, according to a 2009 study by the Boston Consulting Group, women around the world are more dissatisfied with the financial services industry than any other that affects their daily lives.

“We are thrilled to add the Foothill Financial Advisors team to our roster of WomenCertified companies and professionals who are raising the bar in providing the best customer service experience to women,” said Delia Passi, founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “Studies show that women are growing less satisfied with the levels of customer service they receive, especially in the financial services industry, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”

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