Confero, Inc. Named Finalist in 2011 Stevie® Awards for Sales & Customer Service
Customer Experience Measurement Firm Recognized in Two Categories.
Cary, NC, January 20, 2011 --(PR.com)-- Elaine Buxton, CEO and president of Confero, Inc. (http://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has been named a finalist in two categories in the fifth annual Stevie Awards for Sales & Customer Service. Confero has been recognized in the Customer Service or Call Center Consulting Practice of the Year category and the Customer Service Management Team of the Year category. The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows, including the prestigious American Business Awards. Winners will be announced during a gala banquet on Monday, Feb. 21 at the Eden Roc Renaissance Hotel in Miami Beach, Fla.
Quotes:
“It is an honor to be named a finalist in two categories in the 2011 Stevie Awards for Sales & Customer Service,” said Buxton. “This recognition is a true testament to the seasoned team we have cultivated at Confero, without which we would not be able to provide such excellent service to our customers. Our team continues to come through for clients on challenging customer experience and incentive projects.”
“Being named a finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the finalists on their achievement and wish them well in the competition.”
New Media Content:
Confero’s Blog
http://www.conferoinc.com/blog/c/knowledge
Confero Movie
http://www.conferoinc.com/about-us
Video on Confero’s Mystery Shopping Services
http://bit.ly/dpE7Ni
Details:
- Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
- More than 800 entries from organizations of all sizes and in virtually every industry were submitted to the 2011 competition, an increase of more than 60 percent over 2010. Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available at http://www.stevieawards.com/sales.
- The Confero team has enjoyed such honors as being ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately held businesses, and being ranked No. 51 on the Top 100 N.C. Small Businesses list. In 2010, Confero was named to Carolina Parenting Inc.’s N.C. Family-Friendly 50 list for 2010, recognizing the firm for offering family-friendly employment programs, policies and opportunities.
About Confero, Inc. Customer Experience Research:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately-held businesses. In addition, Confero ranked No. 51 on a 2009 Top 100 N.C. Small Businesses list. For more information, call (800) 326-3880 or visit http://www.conferoinc.com.
Jill Mastrangelo
MMI Public Relations
(919) 233-6600
jill@mmipublicrelations.com
http://twitter.com/MMIPR
http://www.mmipublicrelations.com
###
Quotes:
“It is an honor to be named a finalist in two categories in the 2011 Stevie Awards for Sales & Customer Service,” said Buxton. “This recognition is a true testament to the seasoned team we have cultivated at Confero, without which we would not be able to provide such excellent service to our customers. Our team continues to come through for clients on challenging customer experience and incentive projects.”
“Being named a finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the finalists on their achievement and wish them well in the competition.”
New Media Content:
Confero’s Blog
http://www.conferoinc.com/blog/c/knowledge
Confero Movie
http://www.conferoinc.com/about-us
Video on Confero’s Mystery Shopping Services
http://bit.ly/dpE7Ni
Details:
- Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
- More than 800 entries from organizations of all sizes and in virtually every industry were submitted to the 2011 competition, an increase of more than 60 percent over 2010. Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available at http://www.stevieawards.com/sales.
- The Confero team has enjoyed such honors as being ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately held businesses, and being ranked No. 51 on the Top 100 N.C. Small Businesses list. In 2010, Confero was named to Carolina Parenting Inc.’s N.C. Family-Friendly 50 list for 2010, recognizing the firm for offering family-friendly employment programs, policies and opportunities.
About Confero, Inc. Customer Experience Research:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately-held businesses. In addition, Confero ranked No. 51 on a 2009 Top 100 N.C. Small Businesses list. For more information, call (800) 326-3880 or visit http://www.conferoinc.com.
Jill Mastrangelo
MMI Public Relations
(919) 233-6600
jill@mmipublicrelations.com
http://twitter.com/MMIPR
http://www.mmipublicrelations.com
###
Contact
Confero, Inc.
Patty Briguglio
919-233-6600
www.mmipublicrelations.com
Patty Briguglio
919-233-6600
www.mmipublicrelations.com
Contact
Categories