MiniCo Webinar Addresses Effective Customer Communication Techniques for Self-Storage Facility Operators

Phoenix, AZ, February 22, 2011 --(PR.com)-- On March 2, 2011, PhoneSmart COO Tron Jordheim will present the free webinar “Your Customers Would Love to Talk to You – If Only You Knew How to Talk to Them.” In the self-storage industry, effective customer communication can lead to more sales, increased referrals, longer rentals, and more repeat customers. Webinar topics will include the following:

People do like talking to people
People like doing business with people they like
Smile and people will like you
Be helpful and friendly, and people will want to do business with you
Mastering the phrases and behaviors that communicate pleasantness and likeability

“Your Customers Would Love to Talk to You – If Only You Knew How to Talk to Them” will be sponsored by PhoneSmart and moderated by MiniCo Publisher Poppy Behrens. For more information or to register, visit www.ministoragemessenger.com. Online registration is required for this free live event.

MiniCo Insurance Agency, LLC, publishes the “Mini-Storage Messenger,” the leading monthly trade magazine covering the global self-storage industry. Other publications include “Self-Storage Now!,” “Mobile Self-Storage Magazine,” “RV & Boat Storage Today,” “Self‑Storage Canada,” the “Self-Storage Almanac,” the “Self-Storage Construction & Renovation Handbook,” and the “Self‑Storage Buyer’s Guide.”

Since 1974, Phoenix-based MiniCo Insurance Agency, LLC, has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.

For More Information:
PhoneSmart – www.phone-smart.net

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