Cistera Networks Red Lines Public Safety 24 by 7

Plano, TX, May 06, 2011 --(PR.com)-- Cistera Networks® (CNWT.PK), a leading provider of enterprise application platforms and engines for unified communications, announces completion of advanced monitoring capability for international security clients.

Cistera, known for its deployment of large-scale secure communication and alerting capabilities, announces the completion of the installation of “Red Line” capability, a first in the global security industry.

“Red Line” is the ability to flag calls in real-time for both live monitoring and scrubbing of live calls for actionable intelligence. Previously, security officers had to wait for the completion of the call in order to listen to missed critical detail or information. For a large security detail, one of the key requirements is safety of the personnel in the field. The field personnel are required to call in as they visit different locations and different time zones to provide information on that incident. Now when a call comes into the “red line,” a supervisor is immediately notified of the incident and can start listening and scrub the call for key information in real time to the beginning where critical information may be located.

“This capability is what makes Cistera stand out as a leading technology visionary,” says Cistera CEO Greg Royal, “Our development group took on a challenging and difficult technology problem to solve a real world challenge in the security industry. Our R&D team is firing on all cylinders.”

The Cistera Red Line Monitoring capability is available in the latest version of Cistera Convergence Server.

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