Infor Delivers Mobile Sales Solution for Reps in the Field
Infor Mobile Order Management Improves Efficiency and Boosts Customer Service Through Real-Time, Remote Sales Capabilities
Atlanta, GA, March 23, 2007 --(PR.com)-- Infor today announced a new Mobile Order Management (MOM) solution that will enable field sales personnel in the distribution industry to process orders remotely using a PDA, laptop or any other mobile device. MOM enables distributors to better service their customers from anywhere in North America, meaning sales personnel can spend less time on manual order processing and more time meeting customer need.
“Infor recognizes that in today’s competitive landscape, distributors face growing pressure from customers and suppliers to find enterprising ways of saving time and resources,” said Thad Zylka, Infor vice president of Distribution. “Our Mobile Order Management solution enables companies to significantly improve delivery time of products and services, and provides buying leverage to increase profitability.”
MOM is designed to integrate with any ERP system, regardless of vendor. Its intuitive, web-based interface allows the user to quickly access stored inventory data and submit order information via wireless access. When connected to the internet or local network, the user has access to current inventory availability and customer-specific pricing.
“Ours is a service-driven business and our employees need quick access to inventory and order information to meet customer demands,” said Bruce Streiff, Crest Industries CFO. “Mobile Order Management will allow us to process orders more efficiently, thereby providing a greater level of service to our customers.”
Using MOM, field reps can remotely inquire about the status of an order; add, change or remove charges, line items and order line level comments; and search for customers and ship-to addresses. Other features include the ability to perform manual price overrides, and apply a discount or mark-up percent.
About Infor
Infor delivers business-specific software to enterprising organizations. With experience built in, Infor’s solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.
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For more information, please contact:
Sylvia Baker
Wunderkind Public Relations
(404) 601-3660 ext. 114
sbaker@wunderkindpr.com
“Infor recognizes that in today’s competitive landscape, distributors face growing pressure from customers and suppliers to find enterprising ways of saving time and resources,” said Thad Zylka, Infor vice president of Distribution. “Our Mobile Order Management solution enables companies to significantly improve delivery time of products and services, and provides buying leverage to increase profitability.”
MOM is designed to integrate with any ERP system, regardless of vendor. Its intuitive, web-based interface allows the user to quickly access stored inventory data and submit order information via wireless access. When connected to the internet or local network, the user has access to current inventory availability and customer-specific pricing.
“Ours is a service-driven business and our employees need quick access to inventory and order information to meet customer demands,” said Bruce Streiff, Crest Industries CFO. “Mobile Order Management will allow us to process orders more efficiently, thereby providing a greater level of service to our customers.”
Using MOM, field reps can remotely inquire about the status of an order; add, change or remove charges, line items and order line level comments; and search for customers and ship-to addresses. Other features include the ability to perform manual price overrides, and apply a discount or mark-up percent.
About Infor
Infor delivers business-specific software to enterprising organizations. With experience built in, Infor’s solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.
###
For more information, please contact:
Sylvia Baker
Wunderkind Public Relations
(404) 601-3660 ext. 114
sbaker@wunderkindpr.com
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Infor
Kayla Eubanks
404-601-3660
www.infor.com
Kayla Eubanks
404-601-3660
www.infor.com
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