Skagit Public Utility District, Washington Selects NorthStar Utilities Solutions' ERP Enterprise
NorthStar Utilities Solutions is pleased to announce that the Skagit Public Uility District in Washington has selected the NorthStar ERP Enterprise application as its Utility Billing, Financial, and Asset Management solution. Using NorthStar Enterprise the district will drive its efficiency initiatives, integration, and provide even more exceptional customer service.
Ottawa, Canada, August 02, 2011 --(PR.com)-- NorthStar Utilities Solutions, a division of Harris Computer Systems, is pleased to announce that the Skagit Public Utility District #1 has chosen NorthStar Utilities Solutions' ERP Enterprise as its Utility Billing, Financial, and Asset Management solution.
The Skagit Public Utility District (PUD) operates the most expansive water system in Skagit County, WA, with 25,087 metered services, serving approximately 70,000 people an average of nine million gallons of water per day. With over 70 employees, Skagit PUD has a reputation of being very progressive in its business processes, and has won numerous awards for resource stewardship and water quality.
Skagit PUD conducted a thorough review of Enterprise solutions during a multi-year selection process, considering all of the major vendors in the mid-tier utility marketplace.
As a core component of Skagit PUD's IT/Service infrastructure, NorthStar Enterprise will provide the final link to the integration of the utility's key applications. NorthStar Enterprise will provide long sought-after access to actionable data across the entire enterprise, and enable the utility to better focus on the customer-impacting aspects of its operations.
"After an exhaustive review process, Skagit PUD's management team selected NorthStar Utilities Solutions for several reasons. In NorthStar, we found a configurable, off-the-shelf solution that fits the District's strategy of integrating our customer information system, asset management and GIS systems. The report writing tools were superior to anything we looked at," IT Manager Gary Chrysler said."
"The number one request from our water customers is to have the ability to manage and pay their accounts on-line. With NorthStar's eCare solution, we now have the opportunity to make a lot of customers happy!" said Customer Service Supervisor Bobbie Olin.
"We are excited to be chosen as an intergral partner with Skagit PUD on their strategic initiatives as they continue to focus on innovation and excellence," says Rob DiMurro, General Manager of NorthStar Utilities Solutions.
About NorthStar Utilities Solutions
NorthStar has served the utility market for more than 30 years. We deliver integrated solutions for utilities' billing, customer information, financial and meter data management needs. More than 250 customers in North America, the Pacific, and the Caribbean use NorthStar CIS, ERP Enterprise, and MeterSense MDMS to manage revenues, deliver superior customer service, improve efficiencies and reduce costs. NorthStar Utilities Solutions is a division of Harris Computer Systems.
For more information on NorthStar Utilities Solutions and the NorthStar product suite, please visit www.northstarutilities.com.
For additional information, contact:
Ken Hayes
Vice President of Sales and Marketing
NorthStar Utilities Solutions
256-686-1278 or 256-642-6368
khayes@northstarutilities.com
About Harris
Harris is a leading provider of utility customer information systems (CIS), billing, financial management, and meter data management software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets as well as all levels of local government throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems please visit our website at www.harriscomputer.com.
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The Skagit Public Utility District (PUD) operates the most expansive water system in Skagit County, WA, with 25,087 metered services, serving approximately 70,000 people an average of nine million gallons of water per day. With over 70 employees, Skagit PUD has a reputation of being very progressive in its business processes, and has won numerous awards for resource stewardship and water quality.
Skagit PUD conducted a thorough review of Enterprise solutions during a multi-year selection process, considering all of the major vendors in the mid-tier utility marketplace.
As a core component of Skagit PUD's IT/Service infrastructure, NorthStar Enterprise will provide the final link to the integration of the utility's key applications. NorthStar Enterprise will provide long sought-after access to actionable data across the entire enterprise, and enable the utility to better focus on the customer-impacting aspects of its operations.
"After an exhaustive review process, Skagit PUD's management team selected NorthStar Utilities Solutions for several reasons. In NorthStar, we found a configurable, off-the-shelf solution that fits the District's strategy of integrating our customer information system, asset management and GIS systems. The report writing tools were superior to anything we looked at," IT Manager Gary Chrysler said."
"The number one request from our water customers is to have the ability to manage and pay their accounts on-line. With NorthStar's eCare solution, we now have the opportunity to make a lot of customers happy!" said Customer Service Supervisor Bobbie Olin.
"We are excited to be chosen as an intergral partner with Skagit PUD on their strategic initiatives as they continue to focus on innovation and excellence," says Rob DiMurro, General Manager of NorthStar Utilities Solutions.
About NorthStar Utilities Solutions
NorthStar has served the utility market for more than 30 years. We deliver integrated solutions for utilities' billing, customer information, financial and meter data management needs. More than 250 customers in North America, the Pacific, and the Caribbean use NorthStar CIS, ERP Enterprise, and MeterSense MDMS to manage revenues, deliver superior customer service, improve efficiencies and reduce costs. NorthStar Utilities Solutions is a division of Harris Computer Systems.
For more information on NorthStar Utilities Solutions and the NorthStar product suite, please visit www.northstarutilities.com.
For additional information, contact:
Ken Hayes
Vice President of Sales and Marketing
NorthStar Utilities Solutions
256-686-1278 or 256-642-6368
khayes@northstarutilities.com
About Harris
Harris is a leading provider of utility customer information systems (CIS), billing, financial management, and meter data management software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets as well as all levels of local government throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems please visit our website at www.harriscomputer.com.
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Contact
NorthStar Utilities Solutions
Ken Hayes
256-686-1278
www.northstarutilities.com
Ken Hayes
256-686-1278
www.northstarutilities.com
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