insiderPROFILES Publishes New SAP Customer Case Study - “Enbridge Gas Distribution Compresses System Refresh from 4 Weeks to 7 Days”

New Automation Software Improves Customer Data Availability, Validation, and Testing

Dedham, MA, November 10, 2011 --(PR.com)-- insiderPROFILES magazine announces a new article, “Enbridge Gas Distribution Compresses System Refresh from 4 Weeks to 7 Days” by Managing Editor Lauren Bonneau, now available in its October-December 2011 issue.

With almost two million industrial, commercial, and residential customers, Enbridge Gas Distribution, Canada’s largest natural gas utility company, maintains a vast pool of customer data that grows by 10 to 12 gigabytes per business day. The company quickly saw that it was reaching a point at which it would be almost impossible to perform a system refresh.

This case study explores how Enbridge dissected this problem and found a solution that would speed up its system refresh process. It discusses how Enbridge chose and implemented new automation software, the Cisco Tidal Intelligent Automation for SAP application, to improve its customer data availability, validation, and testing.

Readers of this article will learn how Enbridge leveraged its new automation software to reduce the refresh time of its SAP production data from a month down to about a week. “Replacing repetitive, manual, boring, nobody-wants-to-do-them tasks with a product that does it reliably for you all the time is invaluable,” says Liliana Wilson, Database Architect at Enbridge.

“Enbridge Gas Distribution Compresses System Refresh from 4 Weeks to 7 Days” is now available at http://insiderprofiles.wispubs.com/article.aspx?iArticleId=6119.

The article can also be found on page 37 of the October-December 2011 issue of insiderPROFILES, both in print and via the insiderPROFILES mobile app for Apple and Android devices.

About insiderPROFILES
From the publisher of SAPinsider, insiderPROFILES magazine offers detailed profiles of today’s most influential business and IT leaders - their strategies, best practices, and how they leverage SAP, SAP BusinessObjects, and SAP NetWeaver solutions to achieve their objectives. For more information, and to activate your free subscription, visit http://insiderprofiles.wispubs.com/. insiderPROFILES is published by WIS Publishing.

About WIS Publishing
WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of the SAPinsider conferences and seminars and the Insider Learning Network. For more information, visit http://www.wispubs.com/.

SAP is a registered trademark of SAP AG in Germany and several other countries. WIS Publishing is not affiliated with SAP AG or any of the SAP AG group of companies.

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Lucy B. Swedberg
Senior Director, Editorial and Partner Programs
WIS Publishing, publisher of SAPinsider
lucy@sapinsideronline.com

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http://insiderprofiles.wispubs.com/article.aspx?iArticleId=6119
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