ATCOM Business Technology Solutions Adds Customer Support Representative

Raleigh, NC, November 17, 2011 --(PR.com)-- David Finch, president and CEO of ATCOM Business Technology Solutions (http://www.atcombts.com), a communications solutions provider, has announced that Mike Moody has joined the firm as customer support representative to serve as the customer’s liaison to ATCOM’s service team by connecting calls to either the help desk or the field. Prior to his position with ATCOM, Moody was an electronic technician, and through the technician and engineering assistant series, he worked his way up to become an electrical engineer. He has additional experience working as a technical support engineer, where he provided pre-sales information and customer technical support via phone and email.

Quotes:
“Mike Moody is the perfect addition to the ATCOM customer support team as we continue to expand our services,” said Finch. “He brings a wealth of technological knowledge and experience to ATCOM, and his passion for engineering and computer technology will be incredibly advantageous for our customers and our company.”

Details:
- Moody obtained his associates of applied science (A.A.S.) degree in electrical engineering technology from Wake Technical Community College and has taken several college courses at Wake Tech towards an A.A.S. degree in computer programming.

- He is actively involved in church ministry at Hope Fellowship Church and Hope Café in Raleigh. Moody uses his electrical expertise to help run sound system for church events. A native of Raleigh and Knightdale, N.C., Moody resides in Raleigh.

About ATCOM Business Technology Solutions:
ATCOM Business Technology Solutions, a communication solutions provider founded in 1979, is an industry leader in business telecommunications and information technology (IT) solutions. With an expertise in Voice over Internet Protocol (VoIP), ATCOM works closely with each client to determine the best communication platform for their particular business plan, offering the deployment of business telephone systems, unified messaging systems, wireless solutions, LAN/WAN infrastructure/services, video conferencing, carrier network services for local and long distance, and structured cabling solutions for voice and data. ATCOM offers a variety of IT services, including data network design, disaster recovery planning, and NetAssurance Support Plans designed to meet the IT needs of small- and medium-sized businesses. The privately held firm is headquartered in Research Triangle Park, North Carolina, with regional offices in Charlotte and the Triad, and has a client base comprising more than 5,000 businesses. Ranked as one of North Carolina’s top small businesses in 2008 and 2009, ATCOM has twice received award recognition as one of North Carolina’s Top 50 Technology Companies. For more information, call (800) 849-8266 or visit http://www.atcombts.com.

Caitlin Russell
MMI Public Relations
(919) 233-6600
caitlin@mmipublicrelations.com
http://www.twitter.com/MMIPR
http://www.mmipublicrelations.com

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