A New Innovative Solution in the Customer Experience Management Space
CX Blueprint partners with PeriscopeIQ to offer a comprehensive, innovative and extremely cost effective solution to organizations that are focused on improving their customers' experience and ultimately enhancing their bottom line.
New York, NY, January 20, 2012 --(PR.com)-- PeriscopeIQ, a leading provider of on-demand business intelligence, has partnered with CX Blueprint, a customer experience management consulting company, to create a new innovative solution in the customer experience space. The collaboration marries all the components that promote great customer experiences with cutting edge measurement and tracking options, resulting in the next generation of feedback tools and CEM strategies to optimize the customer experience.
Dr. Mohamed Latib, Chief Operating Officer of Periscope IQ, touts the collaboration as “an example of combining expertise to offer a comprehensive solution that measures and delivers insights and improvements to businesses.”
This solution currently provides the most comprehensive and complete program available to address the depth and breadth of the customer experience. Gemma David, President of CX Blueprint, says “with the superior tracking tools developed at PeriscopeIQ to support BLUEPRINT, organizations need nothing more to craft the most superior experience at all touch points for their customers. At the same time, organizations receive the data needed to make strategic decisions to achieve their organizational goals.”
Organizations can participate in a joint webinar by CX Blueprint and PeriscopeIQ on January 25th when this innovative CEM solution will be presented. To sign up for this webinar, please visit www.cxblueprint.com/webinar.
About PeriscopeIQ
PeriscopeIQ transforms customer experience and employee feedback into actionable insight through its powerful On-Demand Analytical Engine and its fully customizable Voice of the Customer (VOC) and Voice of the Employee (VOE) solutions. PeriscopeIQ applies science and strategy to uncover customer and employee insights via a flexible delivery method. Partnering with leading enterprises and associations, PeriscopeIQ combines predictive analytics and time-tested business insights to deliver proprietary survey solutions with unparalleled analytical and reporting capabilities.
More information about PeriscopeIQ can be found at www.periscopeiq.com.
About CX Blueprint
CX Blueprint is a consulting company focused solely on the customer experience. The company seamlessly establishes the BLUEPRINT process within an organization’s day to day operations, ensuring superior experiences for that organization’s customers. This comprehensive customer experience management process addresses all touch points of the customer experience. It also includes related support materials and extensive employee training, delivered on multiple platforms. The process is complemented with cutting edge tracking and reporting tools.
More information about CX Blueprint can be found at www.cxblueprint.com.
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Dr. Mohamed Latib, Chief Operating Officer of Periscope IQ, touts the collaboration as “an example of combining expertise to offer a comprehensive solution that measures and delivers insights and improvements to businesses.”
This solution currently provides the most comprehensive and complete program available to address the depth and breadth of the customer experience. Gemma David, President of CX Blueprint, says “with the superior tracking tools developed at PeriscopeIQ to support BLUEPRINT, organizations need nothing more to craft the most superior experience at all touch points for their customers. At the same time, organizations receive the data needed to make strategic decisions to achieve their organizational goals.”
Organizations can participate in a joint webinar by CX Blueprint and PeriscopeIQ on January 25th when this innovative CEM solution will be presented. To sign up for this webinar, please visit www.cxblueprint.com/webinar.
About PeriscopeIQ
PeriscopeIQ transforms customer experience and employee feedback into actionable insight through its powerful On-Demand Analytical Engine and its fully customizable Voice of the Customer (VOC) and Voice of the Employee (VOE) solutions. PeriscopeIQ applies science and strategy to uncover customer and employee insights via a flexible delivery method. Partnering with leading enterprises and associations, PeriscopeIQ combines predictive analytics and time-tested business insights to deliver proprietary survey solutions with unparalleled analytical and reporting capabilities.
More information about PeriscopeIQ can be found at www.periscopeiq.com.
About CX Blueprint
CX Blueprint is a consulting company focused solely on the customer experience. The company seamlessly establishes the BLUEPRINT process within an organization’s day to day operations, ensuring superior experiences for that organization’s customers. This comprehensive customer experience management process addresses all touch points of the customer experience. It also includes related support materials and extensive employee training, delivered on multiple platforms. The process is complemented with cutting edge tracking and reporting tools.
More information about CX Blueprint can be found at www.cxblueprint.com.
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Contact
CX Blueprint
Emme Thompson
646-387-0616
www.cxblueprint.com
Emme Thompson
646-387-0616
www.cxblueprint.com
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