Practical Insights into Global Outsourcing
Event description: Institute of Information Systems at the University of Hamburg and Qulix Systems company announce successful start of mutual collaboration. In period between 23rd April and 30th April there has been arranged a course of lectures and a seminar related to such topics as: Global IT outsourcing from practical point of view; Country selection, Vendor selection; Interorganizational trust in global outsourcing relations; Quality Assurance in IT within outsourcing relations.
Minsk, Belarus, May 27, 2007 --(PR.com)-- The main idea of that course was to provide a combination of theoretical information about software development processes and global outsourcing trends, as well as to give certain practical insights onto these topics to selected students and the public of university. Within the course the goal was to demonstrate real-life process documents and tools. Both parties agree that such approach allows students and interested researchers to access unique knowledge about the best practices in global outsourcing which are implemented in reality and working, review successful and unsuccessful approaches to communication processes establishment and further aspects of the topic. The best results can be achieved when there is a reasonable combination of theory and practice as they are possible by the cooperation between the University and Qulix Systems.
Prof. Dr. Stefan Voss, Institute of Information Systems, says: “By the cooperation with Qulix Systems we gain interesting insights into global outsourcing practice. The cooperation helps us to investigate new aspects of the topic and consider them as a useful part of our research agenda. Discussing the results of our research in the area of IT near- and offshore with experienced practitioners is of utmost importance.”
Ronald Krick, Institute of Information Systems, says: “For our students the lectures by Qulix Systems offer an insight view of practices of global IT outsourcing, a field of growing importance for the German IT sector. With a growing lack of IT experts in Germany, it is likely that a major share of our graduates will have to deal with global outsourcing activities in their professional career. So we understand the cooperation with Qulix Systems as a great chance to motivate and encourage our students to give attention to this important topic. The practical real-life experience Mr. Arabey shared with our students during the course of lectures in Hamburg is an important and motivating extension to our efforts on education our students in this sphere.”
Andreas Rudi, student of economics, says: “The Seminar with Qulix Systems was characterised by a close linkage between theory and practice, which one did not expect in advance. The different stages of the software development process, which have play an important role in international outsourcing, were introduced as well as possible complications that can occur with the management of outsourcing activities. A positive surprise was the open discussion of typical problems within precontract negotiations with potentials outsourcers. As a possible solution Qulix introduced a clear strategy targeting on establishing trust and a long term relationship with their clients. Also the challenges a service provider is facing operation his international business from a transitional economy were touched. The experience within the sphere of outsourcing Qulix shared with us, which are affirmed by a survey undertaken by the Institute of Information Systems, as well as the up-to-date relevance of the topic open new paths and perspectives to us students.”
Alexander Arabey, Qulix, says: “Our company has already been for 7 years in the area of outsourcing and software development and frankly speaking we have been involved in significant number of projects, which were driven not really efficiently from client’s side. So finally we decided to share some best and worst practices we have elaborated from our experience of participation in various outsourcing engagements. Of course we usually work very closely with our clients trying to establish the most appropriate processes in communication, requirements management and change management, acceptance procedures and so on. Nevertheless we think that the culture of business relations in outsourcing sphere is quite specific and it would be good to have certain knowledge before going into some collaboration and thus learning practical aspects in due course.
We consider our current experience with University of Hamburg to be quite positive. Young people are potential future managers and some of them could be involved into outsourcing operations. The information we provided to them will definitely be useful and hopefully will contribute to the general success of their companies. But the success here is mutual, so Qulix will also benefit from efficient communication processes with its German customers in long term.
For the moment, we are just starting our operations in Germany and probably will establish our office here somewhere in mid of 2008. Germany is developing very quickly and IT market is not an exception. Outsourcing of software development, quality assurance or some other operations is not widely spread yet, however we estimate its extreme growth in the coming years. We are very satisfied with this collaboration with University of Hamburg and probably we will jointly extend it in the nearest future. There are a number of projects we are considering now which include integration of scientific power of University and technical expertise of Qulix, and probably will be oriented initially on procurement, logistics, shipping and trading domains.”
About University of Hamburg and the Institute of Information Systems
The Institute of Information Systems at the University of Hamburg headed by Prof. Dr. Voss is focused on the linkage of the three spheres research, teaching and practice. The key research areas automated negotiations in multi-agent based systems, Business Intelligence and Data Mining, E-Learning, modern optimization methods for decision support, Outsourcing, Supply Chain Management as well as Machine Translation and E-Governance are directly integrated into teaching and third-party funded practical projects. For improvement of teaching methods the Institute has participated in some university-spanning projects which have lead to implementation of modern teaching methods like Blended Learning. To offer students linkage to practice within their studies the institute maintains close relations to different enterprises. These relations allow the students to write practical oriented diploma theses and to participate in practical research projects.
Web: www.uni-hamburg.de/IWI
With approximately 39,900 students, the University of Hamburg ranges fifth in size among the institutions of higher education in the Federal Republic of Germany. Corresponding to Hamburg's view of itself as the "gateway to the world" the University with its diversity and traditions of subjects and educational offerings sees itself as the "gateway to the world of knowledge". It has 858 professors engaged in teaching and research, as well as an additional fulltime academic staff numbering 2,783. There are also 6,474 technical and administrative employees. About 1,000 part-time academic instructors teach at the University, and an equal number of additional academic and other employees are engaged in individual research projects financed by parties outside the University.
Web: www.uni-hamburg.de
About Qulix Systems
Qulix is an international software development company and IT solutions provider based in the UK, with offshore facilities located in Russia and Belarus. It has been successfully operating for almost 7 years and currently employs more than 150 qualified software engineers and managers. Our powerful combination of business process analysis and technical expertise enables us to provide a wide range of IT services across a number of industry verticals, these include: procurement and logistics, finance & banking, telecommunications, insurance, healthcare and manufacturing.
Web: www.qulix.com
Press contacts:
Qulix Systems, Alexander Arabey, aarabey@qulix.com , +375 17 222 62 51
University of Hamburg, Ronald Krick, krick@econ.uni-hamburg.de , +49 40428383299
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Prof. Dr. Stefan Voss, Institute of Information Systems, says: “By the cooperation with Qulix Systems we gain interesting insights into global outsourcing practice. The cooperation helps us to investigate new aspects of the topic and consider them as a useful part of our research agenda. Discussing the results of our research in the area of IT near- and offshore with experienced practitioners is of utmost importance.”
Ronald Krick, Institute of Information Systems, says: “For our students the lectures by Qulix Systems offer an insight view of practices of global IT outsourcing, a field of growing importance for the German IT sector. With a growing lack of IT experts in Germany, it is likely that a major share of our graduates will have to deal with global outsourcing activities in their professional career. So we understand the cooperation with Qulix Systems as a great chance to motivate and encourage our students to give attention to this important topic. The practical real-life experience Mr. Arabey shared with our students during the course of lectures in Hamburg is an important and motivating extension to our efforts on education our students in this sphere.”
Andreas Rudi, student of economics, says: “The Seminar with Qulix Systems was characterised by a close linkage between theory and practice, which one did not expect in advance. The different stages of the software development process, which have play an important role in international outsourcing, were introduced as well as possible complications that can occur with the management of outsourcing activities. A positive surprise was the open discussion of typical problems within precontract negotiations with potentials outsourcers. As a possible solution Qulix introduced a clear strategy targeting on establishing trust and a long term relationship with their clients. Also the challenges a service provider is facing operation his international business from a transitional economy were touched. The experience within the sphere of outsourcing Qulix shared with us, which are affirmed by a survey undertaken by the Institute of Information Systems, as well as the up-to-date relevance of the topic open new paths and perspectives to us students.”
Alexander Arabey, Qulix, says: “Our company has already been for 7 years in the area of outsourcing and software development and frankly speaking we have been involved in significant number of projects, which were driven not really efficiently from client’s side. So finally we decided to share some best and worst practices we have elaborated from our experience of participation in various outsourcing engagements. Of course we usually work very closely with our clients trying to establish the most appropriate processes in communication, requirements management and change management, acceptance procedures and so on. Nevertheless we think that the culture of business relations in outsourcing sphere is quite specific and it would be good to have certain knowledge before going into some collaboration and thus learning practical aspects in due course.
We consider our current experience with University of Hamburg to be quite positive. Young people are potential future managers and some of them could be involved into outsourcing operations. The information we provided to them will definitely be useful and hopefully will contribute to the general success of their companies. But the success here is mutual, so Qulix will also benefit from efficient communication processes with its German customers in long term.
For the moment, we are just starting our operations in Germany and probably will establish our office here somewhere in mid of 2008. Germany is developing very quickly and IT market is not an exception. Outsourcing of software development, quality assurance or some other operations is not widely spread yet, however we estimate its extreme growth in the coming years. We are very satisfied with this collaboration with University of Hamburg and probably we will jointly extend it in the nearest future. There are a number of projects we are considering now which include integration of scientific power of University and technical expertise of Qulix, and probably will be oriented initially on procurement, logistics, shipping and trading domains.”
About University of Hamburg and the Institute of Information Systems
The Institute of Information Systems at the University of Hamburg headed by Prof. Dr. Voss is focused on the linkage of the three spheres research, teaching and practice. The key research areas automated negotiations in multi-agent based systems, Business Intelligence and Data Mining, E-Learning, modern optimization methods for decision support, Outsourcing, Supply Chain Management as well as Machine Translation and E-Governance are directly integrated into teaching and third-party funded practical projects. For improvement of teaching methods the Institute has participated in some university-spanning projects which have lead to implementation of modern teaching methods like Blended Learning. To offer students linkage to practice within their studies the institute maintains close relations to different enterprises. These relations allow the students to write practical oriented diploma theses and to participate in practical research projects.
Web: www.uni-hamburg.de/IWI
With approximately 39,900 students, the University of Hamburg ranges fifth in size among the institutions of higher education in the Federal Republic of Germany. Corresponding to Hamburg's view of itself as the "gateway to the world" the University with its diversity and traditions of subjects and educational offerings sees itself as the "gateway to the world of knowledge". It has 858 professors engaged in teaching and research, as well as an additional fulltime academic staff numbering 2,783. There are also 6,474 technical and administrative employees. About 1,000 part-time academic instructors teach at the University, and an equal number of additional academic and other employees are engaged in individual research projects financed by parties outside the University.
Web: www.uni-hamburg.de
About Qulix Systems
Qulix is an international software development company and IT solutions provider based in the UK, with offshore facilities located in Russia and Belarus. It has been successfully operating for almost 7 years and currently employs more than 150 qualified software engineers and managers. Our powerful combination of business process analysis and technical expertise enables us to provide a wide range of IT services across a number of industry verticals, these include: procurement and logistics, finance & banking, telecommunications, insurance, healthcare and manufacturing.
Web: www.qulix.com
Press contacts:
Qulix Systems, Alexander Arabey, aarabey@qulix.com , +375 17 222 62 51
University of Hamburg, Ronald Krick, krick@econ.uni-hamburg.de , +49 40428383299
###
Contact
Qulix Company
Vera Leonik
+375 17 222 6251 ext 310
www.qulix.com
+375 296 36 16 15 (cell)
Vera Leonik
+375 17 222 6251 ext 310
www.qulix.com
+375 296 36 16 15 (cell)
Contact
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