AstraQom Virtual Receptionist Service to Promote Small Business 24/7 Professional Presence
Ottawa, Canada, April 18, 2012 --(PR.com)-- AstraQom, a trail-blazing provider of telecommunications and VoIP services for the small business sector, announces the launch of Virtual Receptionist option for hosted PBX, a cloud-based communications service. The new add-on gives SMBs and other organizations a more professional, 24/7 connected availability. It will increase the number of incoming calls received and assisted. The Virtual Receptionist option can be turned on or off any time, when busy, during lunch, holidays, and after hours. The system works with landlines and mobile phones on new or existing toll-free or standard phone numbers.
With AstraQom handling customers' inbound routes, pointing the calls wherever needed anytime is a cinch. The new Virtual Receptionist service enables a flexible, versatile, feature-filled, virtual front-office phone system for organizations to be a phone call away at all times. When the incoming calls are pointed to the Virtual Receptionist, they will be answered by live voices of people with strong business backgrounds, technical savvy, and available in Spanish, French or English, provided by AstraQom.
"Mercer Management Consulting research, in December 2011, noted that a business's profits come from 70 - 85% of customers, the loyal ones, not the ones who are just price-searching. One of the most important ways we see for our SMB clients to retain customers, patients and patrons and even have them refer others for service is to be available to customers as much of the time as possible in a manner that is high quality. Taking advantage of the new Virtual Receptionist option is one of the most effective means of making this a reality," states Jonathan Sowah, CEO of AstraQom.
The Virtual Receptionist is quick and easy to manage. AstraQom provides per agreement for customers' request to manage incoming call changes via email. Finally, SMB and other types of organizations' customers can spend more of their time on revenue-generating business and other customer-retention objectives instead of mindless admin tasks, while saving money at the same.
"We know how important it is for businesses to have a professional communications presence where the incoming call, the communication where the business's very important people originates, is always answered. VIP, of course, are any one who places the call to you, whether they are your partners, employees, customers, patients, members and others. Voicemail cannot take care of issues as well as or as quickly as a live virtual assistant can. Think of Carlos Mencia's great work as 'The Heartbreak Kid' movie's hotel receptionist," says Suzanne Bowen, VP of marketing and business development.
AstraQom's Virtual Receptionist will offer a choice of plans starting at $9.99 per month, depending upon the complexity, amount of time, and human resources needed. Details on the packages are available at www.astraqom.com. For organizations who cannot afford a full-time receptionist on site, AstraQom's Virtual Receptionist is smart choice as a stand alone service or to bundle with the hosted PBX (hosted business phone system.) The Virtual Receptionist is headed to be one of the most popular client choices among several available functions and features of AstraQom's hosted PBX and professional web presence packages.
About AstraQom
AstraQom Corporation is a fast growing Canadian communications solutions provider offering affordable telephony, professional web presence, and other Internet services and products using cutting-edge technology backed by extraordinary bilingual customer service. In October 2009, AstraQom Corporation successfully merged with Aon Communications (Canada) Inc, a network development solutions provider based in Ottawa to further reinforce the drive towards the pursuit of research and development of powerfully enabling communications solutions. It currently runs a majority of operations from Ottawa, Montreal, Toronto (in Canada) as well as in Pensacola (USA) and Mexico City (Mexico). The professionally trained staff in all locations are committed to the provision of a warm and informative service to its customers as well as pre-sale enquiries. Sign up at http://www.astraqom.com.
Company Contact Information
AstraQom Corporation
Suzanne Bowen
38-1010 Polytek Street
K1J9J2
Phone : 16138007373 or 1-888-649-8985
With AstraQom handling customers' inbound routes, pointing the calls wherever needed anytime is a cinch. The new Virtual Receptionist service enables a flexible, versatile, feature-filled, virtual front-office phone system for organizations to be a phone call away at all times. When the incoming calls are pointed to the Virtual Receptionist, they will be answered by live voices of people with strong business backgrounds, technical savvy, and available in Spanish, French or English, provided by AstraQom.
"Mercer Management Consulting research, in December 2011, noted that a business's profits come from 70 - 85% of customers, the loyal ones, not the ones who are just price-searching. One of the most important ways we see for our SMB clients to retain customers, patients and patrons and even have them refer others for service is to be available to customers as much of the time as possible in a manner that is high quality. Taking advantage of the new Virtual Receptionist option is one of the most effective means of making this a reality," states Jonathan Sowah, CEO of AstraQom.
The Virtual Receptionist is quick and easy to manage. AstraQom provides per agreement for customers' request to manage incoming call changes via email. Finally, SMB and other types of organizations' customers can spend more of their time on revenue-generating business and other customer-retention objectives instead of mindless admin tasks, while saving money at the same.
"We know how important it is for businesses to have a professional communications presence where the incoming call, the communication where the business's very important people originates, is always answered. VIP, of course, are any one who places the call to you, whether they are your partners, employees, customers, patients, members and others. Voicemail cannot take care of issues as well as or as quickly as a live virtual assistant can. Think of Carlos Mencia's great work as 'The Heartbreak Kid' movie's hotel receptionist," says Suzanne Bowen, VP of marketing and business development.
AstraQom's Virtual Receptionist will offer a choice of plans starting at $9.99 per month, depending upon the complexity, amount of time, and human resources needed. Details on the packages are available at www.astraqom.com. For organizations who cannot afford a full-time receptionist on site, AstraQom's Virtual Receptionist is smart choice as a stand alone service or to bundle with the hosted PBX (hosted business phone system.) The Virtual Receptionist is headed to be one of the most popular client choices among several available functions and features of AstraQom's hosted PBX and professional web presence packages.
About AstraQom
AstraQom Corporation is a fast growing Canadian communications solutions provider offering affordable telephony, professional web presence, and other Internet services and products using cutting-edge technology backed by extraordinary bilingual customer service. In October 2009, AstraQom Corporation successfully merged with Aon Communications (Canada) Inc, a network development solutions provider based in Ottawa to further reinforce the drive towards the pursuit of research and development of powerfully enabling communications solutions. It currently runs a majority of operations from Ottawa, Montreal, Toronto (in Canada) as well as in Pensacola (USA) and Mexico City (Mexico). The professionally trained staff in all locations are committed to the provision of a warm and informative service to its customers as well as pre-sale enquiries. Sign up at http://www.astraqom.com.
Company Contact Information
AstraQom Corporation
Suzanne Bowen
38-1010 Polytek Street
K1J9J2
Phone : 16138007373 or 1-888-649-8985
Contact
AstraQom
Suzanne Bowen
1-888-649-8985
www.astraqom.com
Suzanne Bowen
1-888-649-8985
www.astraqom.com
Contact
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