Denver-Area VW Dealer Announces Newest Recipient of Their Five Star Spotlight on Excellence

Denver, CO, June 09, 2012 --(PR.com)-- McDonald VW, a Volkswagen Dealer near Denver, has recently announced that Frank Bock has received their latest 5 Star Spotlight on Excellence Award for his outstanding dedication to customer service and satisfaction.

Bock, the Internet Manager at McDonald Volkswagen, began working for McDonald Automotive Group three years ago and since has achieved Volkswagen Certified Master status, an award very few can claim. Throughout his time with the VW dealer, Bock has built a high reputation with customers throughout the Denver area for his unmatched ability to make the car-buying experience one people look back on fondly.

In his three years at the Colorado VW dealer, Bock has had numerous repeat customers that work specifically with him and refer him to their friends and loved ones. “The greatest thrill for me is to have one of my customers recommend me to a friend that comes in and asks for me specifically,” Bock explains.

The Five Star Spotlight on Excellence highlights employees for their unparalleled commitment to providing an outstanding experience to their Volkswagen shoppers. One glance at McDonald Volkswagen’s online reviews and Frank Bock’s commitment is quickly seen in the numerous reviews his past customers have written.

“Frank Bock was extremely knowledgeable, courteous, well informed, professional and he expedited the sale because I was in a hurry. His ability to deliver excellent customer service affected my decision to purchase this vehicle,” writes Mary Jane Holka, a recent VW buyer. “I feel very confident that a relationship that will provide exemplary customer service has just begun.”

Another recent customer had similar acclaim about working with Bock. “This was my first car buying experience and my sales consultant Frank Bock made the whole process totally smooth & painless. I asked many questions over my week of consideration, and he went out of his way to be patient and to get me all the answers I needed.”

The family-owned dealership is proud to have a dedicated, passionate employee like Frank Bock on their team helping to maintain and build their reputation of excellent customer service. This emphasis on customer care and satisfaction has been carried on throughout the McDonald Automotive Group’s history because of employees like Frank Bock.

“This family owned environment makes such a difference to not only our customer’s car buying experience, but from a work environment perspective as well,” Bock explains. “The McDonald family really does care about their customers and employees. I’m truly looking forward to the next 3 years and beyond.”

McDonald Volkswagen would like to congratulate Frank Bock for receiving such high acclaim and thank all customers that took the time to voice their opinion and write a review. The Volkswagen dealer likes to know what their customers think of their vehicles, service and car shopping experiences.

To learn more about the Colorado Volkswagen dealer you can visit their website at www.mcdonaldvw.com or to contact Frank Bock directly you can call him at (303)738-4820 or email him at fbock@mcdonaldag.com.

About McDonald Automotive Group:
The McDonald Family has been selling and servicing Volkswagen's from the Littleton location since 1965. Today, with three sons by his side, Douglas McDonald and his family own and operate some of the largest and fastest growing Volkswagen dealerships in the United States. In addition, Douglas McDonald has served as chairman, vice-chairman and district director for the Colorado Automobile Dealers Association and chairman of the National Volkswagen Dealer Council. In 1991, Time Magazine, in cooperation with the National Automobile Dealers Association, honored him with the Quality Dealer Award. McDonald Automotive Group shares their success with the community by supporting many charities and clubs, including the Cystic Fibrosis Foundation with an annual golf tournament. (www.mcdonaldvw.com)