Basildon Borough Council Recognised for Delivering Savings Through Website Efficiency
GOSS Interactive congratulates Basildon Borough Council for receiving 3 stars in the Socitm Better Connected 2012 report.
Plymouth, United Kingdom, June 10, 2012 --(PR.com)-- Socitm, the Society of IT Managers in the public sector, publish the annual Better Connected 2012 report into the usability and performance of 433 local authority websites.
Basildon Borough Council, who have their websites powered by GOSS iCM (intelligent Content Management), were mentioned by the reviewers for their overall top task approach.
The reviewer particularly mentioned specific element tasks such as applying for jobs: “Good promotion of jobs section on the site. The jobs are then clearly displayed and it's easy to download the Job Description and apply online.” And for rubbish collection days “The task is well promoted and it was easy to find my way to the postcode look up. This site also strongly promotes an alert that you can sign up for to remind you to put your bins out the day before your collection - very good idea and probably saves money.”
The reviewers also highlighted the ability for residents to find out times about local swimming pool opening. “The leisure landing page has a clear link for swimming pools that links to a page on the Basildon site that advertises its 3 pools and encourages me to follow the links to see swimming pool timetables, activities and prices. This link takes me to the relevant leisure centre page on the Everyone Active website where I can see a clear link to the timetables.”
Bala Mahendran, Chief Executive, Basildon Borough Council added: “We are delighted that the Council website has been recognised for its top task approach to delivering services digitally. The team have worked really hard with GOSS Interactive to create a customer focused website that can be used by the whole community, quickly and easily. The web has been identified by us as an area where significant savings can be delivered along side service delivery improvements.”
Rob McCarthy, CEO, GOSS Interactive adds, “The team at Basildon Borough Council have worked hard, in partnership with GOSS Interactive, to create a successful and customer focused website. As experts in channel shift, GOSS are able to assist our clients in moving services online, improving digital service deliver and creating efficiency savings. GOSS Interactive is already helping our clients deliver their future digital strategy, including mobile websites, in preparation for Better Connected 2013.”
GOSS Interactive have been delivering GOSS iCM Web Content Management and website publishing software for over 10 years. Today it is in use by major corporations and public sector organisations where it is the market leader in use by over 50 of the 433 UK local authorities.
In the report, over 65% of GOSS clients have been rated amongst the highest in the country with a further 28% maintaining their previous good scores.
Basildon Borough Council website http://www.basildon.gov.uk
Basildon Borough Council, who have their websites powered by GOSS iCM (intelligent Content Management), were mentioned by the reviewers for their overall top task approach.
The reviewer particularly mentioned specific element tasks such as applying for jobs: “Good promotion of jobs section on the site. The jobs are then clearly displayed and it's easy to download the Job Description and apply online.” And for rubbish collection days “The task is well promoted and it was easy to find my way to the postcode look up. This site also strongly promotes an alert that you can sign up for to remind you to put your bins out the day before your collection - very good idea and probably saves money.”
The reviewers also highlighted the ability for residents to find out times about local swimming pool opening. “The leisure landing page has a clear link for swimming pools that links to a page on the Basildon site that advertises its 3 pools and encourages me to follow the links to see swimming pool timetables, activities and prices. This link takes me to the relevant leisure centre page on the Everyone Active website where I can see a clear link to the timetables.”
Bala Mahendran, Chief Executive, Basildon Borough Council added: “We are delighted that the Council website has been recognised for its top task approach to delivering services digitally. The team have worked really hard with GOSS Interactive to create a customer focused website that can be used by the whole community, quickly and easily. The web has been identified by us as an area where significant savings can be delivered along side service delivery improvements.”
Rob McCarthy, CEO, GOSS Interactive adds, “The team at Basildon Borough Council have worked hard, in partnership with GOSS Interactive, to create a successful and customer focused website. As experts in channel shift, GOSS are able to assist our clients in moving services online, improving digital service deliver and creating efficiency savings. GOSS Interactive is already helping our clients deliver their future digital strategy, including mobile websites, in preparation for Better Connected 2013.”
GOSS Interactive have been delivering GOSS iCM Web Content Management and website publishing software for over 10 years. Today it is in use by major corporations and public sector organisations where it is the market leader in use by over 50 of the 433 UK local authorities.
In the report, over 65% of GOSS clients have been rated amongst the highest in the country with a further 28% maintaining their previous good scores.
Basildon Borough Council website http://www.basildon.gov.uk
Contact
GOSS Interactive
Pete Stevens
844-880-3637
www.gossinteractive.com
Pete Stevens
844-880-3637
www.gossinteractive.com
Contact
Categories