Stark Service Solutions Announces Primary United States Channel Partnership with Hotelogix
Stark Service Solutions, LLC, a leading customer service training and technology provider to the hospitality industry, has announced that they are now the primary United States channel partner for Hotelogix.
Scottsdale, AZ, June 19, 2012 --(PR.com)-- Stark Service Solutions, LLC, a leading customer service training and technology provider to the hospitality industry, has announced that they are now the primary United States channel partner for Hotelogix, a top cloud based Property Management System utilized by hotel clients globally in over 40 countries.
Hotelogix offers a cloud based hotel solution targeted at the small and mid-sized properties. It improves direct sales and room revenues with a comprehensive Property Management System incorporating a user-friendly interface. This is currently the most complete and the easiest solution that exists. The system includes a web booking engine for property websites, unlimited Points of Sale terminals, online payment processing, connections to GDS/IDS and thousands of travel sites, powerful reporting and many more industry standard and proprietary unique features that help the hospitality business improve their operating efficiency and also enables them to generate higher revenues.
With the growing importance that social media and travel websites, such as TripAdvisor, are having on influencing where guests stay, it is vital that hotels ensure that their guest room experience is the best that it can possibly be. Stark's Housekeeping & PM Touch System™ allows them to do that by providing the property with an affordable, web-based, mobile, total quality management tool that is an environmentally friendly solution that runs on an iPad, Blackberry, smartphone or desktop computer and replaces manual paper tracking systems of daily inspections, deep cleanings and preventative maintenance issues. The system allows their housekeeping and maintenance staff the ability to more effectively keep track of the level of cleanliness and preventative maintenance at their property and schedule automatic alerts for future tasks that will require their attention.
The Touch System™ is the only web-based hospitality communication center that operates in real time and guarantees higher guest satisfaction scores. It monitors each employee interaction with your guests throughout their stay so that management and staff can ensure that any outstanding issues are resolved before checkout and that employees are adhering to a higher standard in delivering customer service. It provides an effective way for departments to communicate with one another and be more proactive in their engagement with guests.
In addition to the channel partner relationship, Stark and Hotelogix will provide a combined total quality management and operations solution for small to mid-sized properties, complete with a front desk management system, web reservation capabilities, customer experience management system along with satisfaction survey and benchmarking tools via the total interface of Stark's Touch System™ CRM, Housekeeping PM Touch System™ Module and Hotelogix's Property Management System.
Combining both these products provides tremendous value to hospitality businesses who will now be able to work with great efficiency and technology to provide great customer service. Once a guest makes a reservation and checks in with the Hotelogix solution, Stark Service Solutions' systems ensure the quality of their visit. "In Stark's Touch System™, we have seen a rare blend simplicity and completeness that it has. With both these elements that are present in a guest satisfaction system, it makes this piece of technology more of a 'human touch,' and that is the key reason why it is so very effective in my opinion," comments Aditya Sanghi, CEO at Hotelogix.
Sanghi continues, "This solution does more than any other property management system available on the market today even that of the large chain custom designed systems, and it is available at an affordable price point which means our clients keep more of their revenues than their competitors. This makes it extremely affordable and attractive for the non-franchise, small and mid-market hospitality segment as well. Given the quality of our products, the hotel-friendly price point, and our partnership with Stark, this system is hands down the best solution available to our industry today."
When asked why Stark chose to partner with Hotelogix, Naomi Stark, President of Stark Service Solutions, LLC commented: "It was Hotelogix's vision and mission that made up my mind. They want to reach the 'zenith of the hospitality industry' and become the standard at small and mid-size hotels worldwide by providing them with the operational efficiency and market reach of a 5-star property." As an award winning service training and technology company, we are dedicated to making this a global reality."
While both product lines will be available independently, and Stark's systems will continue to work with any property management system a client uses, this partnership will create new options and improved processes for many properties. Hotel owners and managers are welcome to contact Stark Service Solutions, LLC or Hotelogix for more information about this exciting product. Both companies will be presenting their solutions at HITEC, visit their booths for a live demonstration.
About Stark Service Solutions
For a decade, Stark Service Solutions, LLC, has been delivering unparalleled customer service enhancement products to the hospitality and medical industries. Stark's uniquely designed programs are established on a foundation of five-star, five-diamond hospitality service standards and integrated with current technology. Recognized by the Medical Community two consecutive years, Stark is the national exclusive MD Preferred Service Award recipient for outstanding Technology and Training Services for the hospitality industry. This privately owned and operated company is built upon a distinctively personalized approach to the hospitality business. For additional information contact them by calling 480.415.1161 or by emailing kwilliams@starkservicesolutions.com.Visit the website http://www.starkservicesolutions.com/. Follow Stark on Twitter at http://twitter.com/#!/starksolutions/and Like on Facebook: Stark Service Solutions - Touch System.
About Hotelogix
Hotelogix, by HMS Infotech, is an end-to-end solution for small and mid-size hotel properties worldwide. The evolution of cloud computing, which enabled convenient all-time on-demand access to computing resources was the technological base for the conception of Hotelogix. Hotelogix, a centralized, comprehensive, flexible, web-based PMS offered on the SaaS model, is targeted to provide solutions to budget and mid-market hotels and hotel chains, motels, resorts, boutique hotels, service apartments, bed-and-breakfasts, and hostels. Its people-friendly interface makes it one of the most intuitive systems to work with, a view that the customers heartily endorse. HMS Infotech was incorporated in 2008, and is headquartered at New Delhi NCR, India. For more information, visit http://www.hotelogix.com/or email us at info@hotelogix.com or call us at +1 415 800 3567.
Hotelogix offers a cloud based hotel solution targeted at the small and mid-sized properties. It improves direct sales and room revenues with a comprehensive Property Management System incorporating a user-friendly interface. This is currently the most complete and the easiest solution that exists. The system includes a web booking engine for property websites, unlimited Points of Sale terminals, online payment processing, connections to GDS/IDS and thousands of travel sites, powerful reporting and many more industry standard and proprietary unique features that help the hospitality business improve their operating efficiency and also enables them to generate higher revenues.
With the growing importance that social media and travel websites, such as TripAdvisor, are having on influencing where guests stay, it is vital that hotels ensure that their guest room experience is the best that it can possibly be. Stark's Housekeeping & PM Touch System™ allows them to do that by providing the property with an affordable, web-based, mobile, total quality management tool that is an environmentally friendly solution that runs on an iPad, Blackberry, smartphone or desktop computer and replaces manual paper tracking systems of daily inspections, deep cleanings and preventative maintenance issues. The system allows their housekeeping and maintenance staff the ability to more effectively keep track of the level of cleanliness and preventative maintenance at their property and schedule automatic alerts for future tasks that will require their attention.
The Touch System™ is the only web-based hospitality communication center that operates in real time and guarantees higher guest satisfaction scores. It monitors each employee interaction with your guests throughout their stay so that management and staff can ensure that any outstanding issues are resolved before checkout and that employees are adhering to a higher standard in delivering customer service. It provides an effective way for departments to communicate with one another and be more proactive in their engagement with guests.
In addition to the channel partner relationship, Stark and Hotelogix will provide a combined total quality management and operations solution for small to mid-sized properties, complete with a front desk management system, web reservation capabilities, customer experience management system along with satisfaction survey and benchmarking tools via the total interface of Stark's Touch System™ CRM, Housekeeping PM Touch System™ Module and Hotelogix's Property Management System.
Combining both these products provides tremendous value to hospitality businesses who will now be able to work with great efficiency and technology to provide great customer service. Once a guest makes a reservation and checks in with the Hotelogix solution, Stark Service Solutions' systems ensure the quality of their visit. "In Stark's Touch System™, we have seen a rare blend simplicity and completeness that it has. With both these elements that are present in a guest satisfaction system, it makes this piece of technology more of a 'human touch,' and that is the key reason why it is so very effective in my opinion," comments Aditya Sanghi, CEO at Hotelogix.
Sanghi continues, "This solution does more than any other property management system available on the market today even that of the large chain custom designed systems, and it is available at an affordable price point which means our clients keep more of their revenues than their competitors. This makes it extremely affordable and attractive for the non-franchise, small and mid-market hospitality segment as well. Given the quality of our products, the hotel-friendly price point, and our partnership with Stark, this system is hands down the best solution available to our industry today."
When asked why Stark chose to partner with Hotelogix, Naomi Stark, President of Stark Service Solutions, LLC commented: "It was Hotelogix's vision and mission that made up my mind. They want to reach the 'zenith of the hospitality industry' and become the standard at small and mid-size hotels worldwide by providing them with the operational efficiency and market reach of a 5-star property." As an award winning service training and technology company, we are dedicated to making this a global reality."
While both product lines will be available independently, and Stark's systems will continue to work with any property management system a client uses, this partnership will create new options and improved processes for many properties. Hotel owners and managers are welcome to contact Stark Service Solutions, LLC or Hotelogix for more information about this exciting product. Both companies will be presenting their solutions at HITEC, visit their booths for a live demonstration.
About Stark Service Solutions
For a decade, Stark Service Solutions, LLC, has been delivering unparalleled customer service enhancement products to the hospitality and medical industries. Stark's uniquely designed programs are established on a foundation of five-star, five-diamond hospitality service standards and integrated with current technology. Recognized by the Medical Community two consecutive years, Stark is the national exclusive MD Preferred Service Award recipient for outstanding Technology and Training Services for the hospitality industry. This privately owned and operated company is built upon a distinctively personalized approach to the hospitality business. For additional information contact them by calling 480.415.1161 or by emailing kwilliams@starkservicesolutions.com.Visit the website http://www.starkservicesolutions.com/. Follow Stark on Twitter at http://twitter.com/#!/starksolutions/and Like on Facebook: Stark Service Solutions - Touch System.
About Hotelogix
Hotelogix, by HMS Infotech, is an end-to-end solution for small and mid-size hotel properties worldwide. The evolution of cloud computing, which enabled convenient all-time on-demand access to computing resources was the technological base for the conception of Hotelogix. Hotelogix, a centralized, comprehensive, flexible, web-based PMS offered on the SaaS model, is targeted to provide solutions to budget and mid-market hotels and hotel chains, motels, resorts, boutique hotels, service apartments, bed-and-breakfasts, and hostels. Its people-friendly interface makes it one of the most intuitive systems to work with, a view that the customers heartily endorse. HMS Infotech was incorporated in 2008, and is headquartered at New Delhi NCR, India. For more information, visit http://www.hotelogix.com/or email us at info@hotelogix.com or call us at +1 415 800 3567.
Contact
Stark Service Solutions
Christina Pappas
1-617-536-0590
http://www.starkservicesolutions.com/
Christina Pappas
1-617-536-0590
http://www.starkservicesolutions.com/
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